Passport Office in Mumbai

Mumbai, also known as the “city of dreams” and “India’s Financial Hub”, is one of the busiest gateways to the world. With thousands of professionals, students and families moving out for work, education and travel, there is a growing need for reliable passport services.

To fulfil this demand, multiple passport offices and Passport Seva Kendras are set up in the city. The passport issuance is overseen by the Regional Passport Office located at the Videsh Bhawan, Bandra Kurla Complex. These passport centres handle new passport applications, reissue passports, updates and corrections, Tatkal services, and police clearance certificates.

In fact, Mumbai RPO has received over 8 lakh applications and issued nearly 7.78 lakh passports in 2024. This rise is linked with people moving abroad for work and education. To manage this growing demand, RPO Mumbai has streamlined the passport process, with appointments booked online and documents checked at PSKs.

Passport Office Types

Regional Passport Office

RPO Mumbai is a government office that runs under the Ministry of External Affairs. It is set up to manage the passport services for particular areas. They oversee PSKs, issue passports, and handle grievances and queries of the applicants.

Passport Seva Kendra

Passport Seva Kendra in Mumbai is the main centre where people apply for their passports, submit documents and get assistance on passport-related matters. PSKs handle most of the passport processes, including fresh/re-issue applications, renewing old passports and more.

Post Office Passport Seva Kendra

Post office passport seva kendras are similar to passport seva kendra in Mumbai. But the only difference is that they are in post offices. The main aim is to offer services in remote and rural places.

Regional Passport Office of Mumbai Contact Information

Parameters	Details
Regional Passport Officer	Dr. Rajesh Gawande
Helpline Number	022-26520016, 26520017
Address	Vidhes Bhavan, Bandra Kurla Complex, Plot No.C-45, G Block, Bandra (East), Mumbai-400051
Email ID	rpo.mumbai@mea.gov.in
Fax No.	022-26520091
For Grievances	022-26520016

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Disclaimer: RPO contact information is subject to change. To get the most up-to-date phone numbers and addresses, please visit the Mumbai RPO Portal.

Contact Information Of PSks and POPSKs of Mumbai

Passport Seva Kendras in Mumbai

Passport Seva Kendras Of Mumbai	Details
PSK Andheri	The Great Oasis Enterprises Pvt.Ltd.- D-13, The Great Oasis 21, MIDC Marol, Andheri (East), Mumbai Email ID: rpo.mumbai@mea.gov.in
PSK Lower Parel	Trade Point, Kamala Mills Compound, Pandurang Budhkar Marg, Lower Parel, Mumbai Email ID: rpo.mumbai@mea.gov.in
PSK Malad	Raheja Tipco Plaza, Unit no 2b, Rani Sati Marg, Malad(East), Mumbai Email ID: rpo.mumbai@mea.gov.in
PSK Nashik II	Star Zone Mall, Part Of Shop No.3 and 4, Ground Floor, Nashik Pune National Highway, Nashik Email ID: rpo.mumbai@mea.gov.in
PSK Thane II	Dosti Pinnacle, Unit No. G1, Plot No. E7, Road No 22, Wagle Industrial Estate, Thane West Email ID: rpo.mumbai@mea.gov.in

Post Office Passport Seva Kendras (POPSK) in Mumbai

POPSKs in Mumbai	Details
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Disclaimer: PSK and POPSK contact information is subject to change. For the most up-to-date phone numbers and addresses, please visit the Mumbai RPO portal.

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Passport Services in Mumbai

Fresh Passport Application

Apply for a new passport by submitting your documents online. Then, book an appointment at a Passport Seva Kendra, complete the biometrics to get your passport.

Passport Reissue

If your passport is damaged, lost, or you need to update details, you can apply for a reissue. Apply online, submit your documents, and visit the passport office in Mumbai for verification.

Tatkal Passport Services

You can apply for a Tatkal passport in times of an emergency. Apply online, book Tatkal slots, and carry the required valid documents. It will get dispatched in 1-3 working days.

Surrender Certificate

If you need to surrender your Indian passport, you can apply for a surrender certificate at the passport office. It is compulsory for the OCI/visa applications and legal compliance.

Official/Diplomatic Passport

These passports are generally issued to diplomats and government officials travelling abroad on duty. The applications require forwarding the letters from the concerned ministries.

Passport Renewal

If you want to extend the validity of an expiring passport, then you can apply for renewal. You must apply online, submit documents and your current passport.

Police Clearance Certificate

PCC is issued to confirm that the person has no criminal records. Apply for PCC online, book an appointment, submit the documents, and complete police verification to receive the certificate.

Global Entry Program Verification

You can make an application for the US Global Entry Program. Apply online, complete verification at the RPO, and undergo background checks before final approval.

How to Apply for a Passport in Mumbai?

Go to the Passport Seva Portal. If you are a new user, tap on “New User Registration” and enter the required details.

Then, log in to the portal by tapping on “Existing User Login” using your credentials. Adhere to the next steps to apply for a passport.

Tap on “Apply For Fresh Passport/Reissue of Passport”. Fill in the necessary details and submit the application form.

Under the “Submitted/Saved Applications”, tap “Pay and Schedule Appointment”, then “Print application Receipt “.

Go to the Passport Office in Mumbai, along with the necessary documents and complete the process.

Please note: You can also use the mPassport Seva mobile app to apply for your passport. It is important to note that neither the RPO, PSK, nor the POPSKs allow walk-in applications. You can only register and submit your application online, and then book an appointment.

Track Your Passport in Chandigarh

How to Track Your Passport in Mumbai?

You can track your passport application in Mumbai through the Passport Seva Portal. You can track the status at each stage by entering your DOB and file number. Follow these steps to track your passport application:

Location Passport

Visit Passport Seva

Visit the official Passport Seva website to get started.

Tracking Option

Click on the ‘Track Application Status’ option on the left-hand side.

Enter Details

Select Application Type and your ‘File Number’ and ‘DOB’ > ‘Track Status’.

Contact the Office

Alternatively, you can visit the office or contact via the given helpline number.

Key Takeaways

Your passport is one of the most important documents that you need when it comes to travelling abroad. Passport offices play a crucial role in ensuring this process is reliable, smooth, and secure. The Regional Passport Office Mumbai at Bandra Kurla Complex and various Passport Seva Kendras across the city handle thousands of applications daily. From fresh applications to reissues and renewals, these passport offices ensure that every traveller has access to efficient services with little hassle.

As soon as you get your passport, the most important step is to ensure that you are protected on your journey. That's where travel insurance becomes essential because you never know when an unexpected event can occur to you. These situations can be very expensive and stressful, which is why having travel insurance is very important. It gives a safety shield, so you can travel anywhere without worrying about unplanned travel expenses.

For travellers wishing for a smooth journey, IndusInd Travel Insurance (Formerly Reliance Travel Insurance) is a reliable choice. We offer extensive medical coverage*, 24×7 customer support* at plans starting from just ₹306*.

Whether it is an unexpected delay, hospital visit or misplaced baggage, we ensure that you are never alone in an emergency! So, what are you waiting for? If you are planning to travel abroad, make sure to secure your journey with IndusInd Travel Insurance.

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Frequently Added Questions (FAQs)

Will claim reimbursement be made in foreign currency?

No, all reimbursements are processed in Indian Rupees, based on the exchange rate applicable on the date of the incident or billing.

What should I do in case of lost passport or baggage?

File a police complaint at the local station and obtain a report. Also, inform the airline (for baggage loss) and file a PIR. These reports are needed for claim processing.

How do I track the status of my claim?

Claim status can be tracked via the Reliance customer portal or by contacting the claims assistance helpline with your reference number.

How long does it take to settle a claim?

If all documents are in order, most claims are settled within 10 to 15 working days. Complex cases may take slightly longer.

What is the time limit to report a claim?

Claims should be reported within 24–48 hours of the incident. Delay in notification may impact claim approval unless a valid reason is provided.

What documents are needed for a reimbursement claim?

You must submit the filled claim form, original hospital bills, medical reports, passport copy with visa stamps, boarding pass, and any other relevant documents.

What is Senior Citizen Travel Insurance?

Senior Citizen Travel Insurance is a specially designed policy that provides financial protection to individuals above 61 years of age when travelling abroad. It offers coverage for medical emergencies, hospitalisation, baggage loss, trip delays, and more, ensuring peace of mind during international travel.

Who is eligible for this policy?

Any Indian citizen aged 61 years and above can purchase this policy. It is suitable for both solo senior travellers and those travelling with family members.

Why is travel insurance important for senior citizens?

With advancing age, the risk of medical complications increases. This policy ensures that senior travellers are protected from high medical costs abroad, and provides additional coverage for travel-related contingencies like missed flights or lost baggage.

Is any medical test required before policy issuance?

A medical test may be required for applicants above a certain age or with disclosed health conditions. In most cases, a tele-underwriting process is followed to assess eligibility.

Can a family member buy the policy on behalf of a senior citizen?

Yes, a family member can assist with the purchase as long as accurate information is provided. The policy must still be issued in the name of the senior traveller.

Can the policy be purchased at the last minute?

Yes, the policy can be bought even on the day of travel, provided the trip hasn’t started. However, it is advisable to purchase the policy in advance to avoid last-minute technical issues.

Disclaimer:

*T&C Apply. For more details on risk factors, terms conditions, brochure, and exclusions, please read the policy wording and CIS carefully before concluding a sale.

Claim Settlement Ratio: This is the overall claim settlement ratio for FY 2023-24 without claim outstanding at the start of the financial year as per public disclosure of Reliance General Insurance Co. Ltd.

Product & Sum Insured: T&C Apply. Details mentioned here are for Reliance Travel Care Policy, UIN: RELTIOP08002V010708. Sum Insured: The mentioned Sum insured amount is applicable only under Reliance Travel Care Policy – Individual – Platinum Plan. Total loss of checked baggage: Maximum amount payable per checked-in baggage in case more than one bag has been checked in, is 50% (100% for only one checked-in baggage) of applicable sum insured and per item in baggage maximum 10%.

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