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Car Insurance

knowledge

Car insurance is a type of motor insurance policy that covers repair and replacement costs resulting from accidents, natural disasters, fires and theft. In India, Third-Party Liability Insurance is mandatory by law; however, smart car owners prefer a comprehensive car Insurance policy that covers both third-party liabilities and own damage protection.

For example, if your car is damaged in an accident, car insurance will help cover the repair costs for any dents, scratches or other damage your car may have sustained. Similarly, it will also help cover damage from natural and man-made disasters, as well as theft. So, if your parked car was damaged during a storm or if your car was stolen and never recovered, car insurance will help cover the loss.

At IndusInd General Insurance (formerly Reliance General Insurance), we understand that your car is more than just a vehicle - it’s your daily partner in life’s journey. Our plans are designed with one goal: to make your drive stress-free. With a best-in-class claims ratio and a vast network of 11,000+ garages, we bring you insurance that is simple, transparent, and tailored to your lifestyle. We also offer easy buying and quick claims services via our IndusInd Insurance app and website.

What Is Car Insurance?

knowledge

Car insurance is a legal contract that helps pay for car repairs if your car is ever accidentally damaged. It’s essentially a document that ensures your insurance company will help pay for car repairs in exchange for regular fee payments (also known as premiums) from you. These premiums are usually paid yearly for 1 year of insurance coverage. 

Why Do You Need Car Insurance in India?

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To Comply With Motor Laws (Legal Requirement)

Car insurance was made mandatory by the Indian government as a means to financially and legally protect car owners in the event they accidentally cause damage to another person or their vehicle. According to the Motor Vehicles Act of 1988, all car owners must have a car insurance policy that covers third-party damage, i.e., damage your car causes to others. If you’re caught driving without third-party car insurance, you will be fined ₹2,000 the first time and ₹4,000 for subsequent offences.

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Covers Accident Damage & Repair Costs

With minor collisions, scrapes and road accidents being common, it’s essential to get a car insurance policy. For example, if your car was damaged in a hit-and-run accident, IndusInd Car Insurance will help cover the cost of repairs with quick claim inspection and registration through our IndusInd Insurance app.

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Covers Theft, Fire & Natural Disasters

Extreme weather events are common in some parts of India, hence whether it is floods, earthquakes, landslides or fire – we cover it all! For instance, some cities in India are prone to frequent flooding and landslides, so if your car is damaged due to these events, you’re covered. We also cover fire damage and man-made calamities like riots, strikes, and vandalism.

To ensure maximum protection, we recommend getting add-ons like Nil Depreciation, Engine Protector and Consumable Expenses Cover, extending comprehensive coverage for your car. In the event that your car is stolen, we reimburse your car’s IDV amount. You can also enhance your cover with the Return to Invoice add-on, which reimburses the original invoice value of your car in case of total loss or theft.

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Covers Damages Caused to Others (Third-Party)

Third-party liability protection covers any injury or property damage caused to others by your vehicle. For example, if you accidentally hit another car and dent its body, injuring the driver, third-party liability car insurance will cover the other person’s repair and medical expenses. It covers property damage up to ₹7.5 lakhs and unlimited coverage for medical expenses, as per MoRTH in compliance with IRDAI guidelines, only if third-party property damage (TPPD) cover is opted. However, this insurance does not cover damages to your own car - for that, you'll either need a Standalone Own Damage policy or a Comprehensive plan.

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Personal Accident Cover (₹15 lakh)

As per MoRTH in compliance with IRDAI regulations, all car owners must have a Personal Accident (PA) cover of up to ₹15 lakhs* to protect against disability or death resulting from road accidents. This cover ensures financial support in case of permanent or partial disability, or accidental death of the owner-driver. If you're not already covered under a PA policy, you can easily include it with your car insurance for a nominal annual premium of ₹350* to ensure comprehensive protection every time you drive.

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Roadside Assistance & Breakdown Support

Get help with towing, battery jumpstarts, flat tyre replacement, fuel delivery, spare key retrieval, and minor on-site repairs anywhere in India with our 24/7 Roadside Assistance add-on cover. We offer quick fixes for your car, and if on-site jumpstarts are not possible, we arrange towing to the nearest garage. To access assistance quickly, use the IndusInd Insurance app, which allows you to raise service requests in just a few taps and locate the nearest network garage for cashless repairs.

Types of Car Insurance Plans We Offer

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Third-Party Car Insurance Policy

Definition: Third-party car insurance is the most basic plan we offer. This type of coverage is legally required under the Motor Vehicles Act, 1988. It protects you against legal and financial liabilities if your car causes injury, damage or death to another person or their property. The policy covers property damage up to ₹7.5 lakhs* (only if TPPD is opted) and injury-related claims without any upper limit. Driving without this plan can result in penalties and fines of up to ₹2000-₹4000 and even 3 months imprisonment if you are a repeat offender. MoRTH, in compliance with the IRDAI, regulates its pricing, so the premiums remain the same no matter which insurer you choose.  
 
Ideal For:
This plan is ideal for anyone looking for budget-friendly insurance offering limited coverage or for occasional drivers who just want to ensure they fulfil their legal obligations. At IndusInd General Insurance, we offer both long and short-term third-party car insurance plans ranging from 1 to 3 years.
 
Quick Tip: 
Since this plan does not cover damages to your own car, for added protection, opt for Comprehensive coverage or pair it with a Standalone own damage cover. You can also opt for a 3-year plan if you’re looking to save on premiums, since you only need to pay once for the 3-year coverage.Buy Now

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Comprehensive Car Insurance Policy

Definition: A comprehensive car insurance policy combines the benefits of third-party and own-damage coverage, offering complete protection for your vehicle. It covers accidental damage caused to your car from collisions, theft, fire and natural disasters, while also protecting you from third-party liabilities, like injuries or property damage caused to other people.

 

Ideal For: This policy is ideal for anyone looking for all-around coverage or those who need added protection for their car. For instance, if you heavily rely on your car for regular or daily transport, or if you’re a new car owner, this plan is highly recommended. 

 

Quick Tip: This plan coverage can also be further enhanced with 15+ add-ons like zero depreciation, engine protection and roadside assistance. Plus, with the new GST cuts on cars, a comprehensive plan will also be more affordable, since lower car prices and IDVs also mean lower insurance premiums. 

 

Buy Now

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Standalone Own-Damage Insurance

Definition: Standalone Own Damage (SAOD) car insurance protects your car against accidental damage, theft, fire, and natural disasters, including floods, storms, or landslides. It is available to buy only if you already have a valid third-party insurance plan. We offer short-term and long-term plan options ranging from 1 month to 3 years*, making it a flexible option tailored to your budget and driving needs.

 

This plan is offered in co-terminus with your third-party plan. For example, if your third-party policy is only valid for a few months, you can get our short-term OD coverage to cover those last few months before you switch over to a comprehensive plan. Similarly, if you have a 2-year existing third-party policy, you can get our SAOD plan for 2 years to ensure you get year-round coverage.

 

Ideal For: This policy is ideal for car owners who want to enhance protection beyond third-party requirements. For example, when you buy a new car from a dealership, the insurance they offer typically includes 1 year of own damage coverage and 3 years of third-party coverage. From the second year onwards, your car won’t be protected against own damage, only against third-party liabilities. To stay protected, you just need to buy a standalone own damage policy (since you already have third-party cover). This works out cheaper than buying a full new policy.

 

Quick Tip: In case the dealership’s recommended insurance from a valid insurer ends, you can always upgrade to our comprehensive car insurance to get better coverage. And if you don’t use your car very often, you can opt for the pay-as-you-drive add-on for lower premium rates.

Buy Now

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Pay-As-You-Drive Insurance

Definition: This add-on cover can be bought with your comprehensive and standalone car insurance plan. With this cover, you only pay for the kilometres you drive with IndusInd Limit Sure - Pay As You Drive (formerly known as Reliance Limit Sure - Pay As You Drive). As the first insurance company in India to pioneer this usage-based cover, you get flexible, mileage-linked premium rates. So, if you drive less, you pay less! You can choose between 2,500 – 10,500 km per year*. If you don’t use up your kilometres, you can carry them forward to the next policy year. And if you exceed your limit during the year, you can top it up at any time; we offer top-ups in multiples of 1,000 km

 

We also offer a 125 km grace limit* for added flexibility. The grace limit helps you stay insured and covered even when you exceed the km limit. For example, say you need to travel a longer distance and exceed your yearly limit of 7,500 km – your odometer reads 7,600 km. This 125 km buffer ensures you can still claim coverage if your car was damaged during that drive or at a standstill.

 

Ideal For: Our Pay As You Drive insurance is perfect for people who don’t drive often, primarily work from home, live near their office, own multiple vehicles or use public transport more often.

 

Quick Tip: For easy access and policy management, we recommend downloading the IndusInd Insurance app. With it, you can quickly download your policy, top up your plan with additional kilometres and check your remaining kilometre limit for the year.

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Disclaimer: The prices, discount rates and other metrics provided are subject to change and will depend on the policy you choose to buy. For more detailed information, you can check your policy documents or contact us.

Third-Party vs Comprehensive Car Insurance

A third-party policy only covers accidental damage caused to another person, their vehicle or their property during an accident. It will not cover your car’s repair costs.

A comprehensive car insurance policy covers damages or losses caused to your own car and third-party damage under one plan. So, it will cover your car’s repair costs and any compensation you may need to pay for third-party damage. 

The main difference between third-party car insurance and comprehensive car insurance is the scope of coverage. Third-party car insurance will not cover damage to your car and will only cover damage you cause to others. Comprehensive car insurance will cover your car + damage you may cause to others.

So, in case you want to extend car insurance coverage to cover your car, you can easily upgrade to our comprehensive car insurance policy during renewal from a third-party plan. Our seamless processes make it possible to quickly upgrade or modify coverage as per your needs during purchase and renewal. 

Features

Comprehensive

Third-Party

Coverage

Own damage and third-party coverage

Only third-party damage (people &
property)

Mandatory

Optional

Yes

Damage to Own Car

Covered

Not Covered

Premium Cost

Slightly higher

Affordable

Who Sets the Premium

The insurance company

Set by MoRTH in compliance with IRDAI every year

Add-Ons

Available

Not available

Discount

Available up to 90%*

Only for EV and Hybrid Cars

Cashless Repairs

Available

Not Available

Ideal For?

New car owners and daily/frequent car
users

Anyone on a budget or occasional drivers

Disclaimer: Discount percentages are subject to change based on the age of the vehicle, vehicle make and model, and your chosen plan options. You can always contact us to ensure you have the most up-to-date information on your applicable discount percentages.

Why is IDV important?

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Claim Payout in Total Loss/Theft

Your IDV is the amount you get paid if your car is ever totally lost (stolen and not recovered or fully damaged in an accident). For example, if your IDV is ₹10 lakhs and your car is stolen, ₹10 lakhs (minus any deductibles) is roughly what you would receive from your insurance company.

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Impact of IDV on Partial Claims

IDV typically has no impact on your claim amount for repairs unless the cost of repairs comes close to the IDV value. In that case, the insurer will declare your car a total loss. You don’t get paid the IDV for every claim – you get the repair cost. 

 

For example, if your repairs exceed 75% of the IDV, the insurer will pay the IDV. For minor repairs and replacement, you are reimbursed the actual cost.

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Premium Calculation

Your car’s IDV directly impacts premiums. So, higher IDV = higher premiums because the insurer needs to pay out a higher amount for total loss. And lower IDV = lower premiums, because they would need to pay out less.

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Avoid Underinsurance or Overinsurance

Generally, insurers allow some flexibility when choosing your IDV. For example, if you buy from us, you can customise your car's IDV amount. We recommend choosing an IDV that is close to your car’s actual market value.

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Choosing an IDV Too Low

Can help you save on premiums, but this means getting a lower payout if your car is totalled or stolen. For example, if your car is worth ₹7 lakhs and you’ve insured it for ₹4 lakhs, you’d only be paid ₹4 lakhs for a total loss, which wouldn’t be enough to get a comparable replacement.

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Choosing an IDV Too High

You’ll pay higher premiums, and the insurer most likely won’t honour the extra value during claim time – they’ll pay your car’s market value. So, overinsurance is a drain on finances, as insurers cap IDV at realistic market prices, and any extra amounts are subject to dispute at the time of claim.

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Choosing the Right IDV

  • For New Cars (up to 5 years old): It’s straightforward – choose an amount after standard depreciation. If you think your car’s resale value is higher (it’s in mint condition or in high demand), you could choose the higher end of the suggested range.
  • For Older Cars (Over 5 years old): Insurers typically offer a minimum IDV. If your car is really old or of low value, you may only be offered a third-party policy since OD premiums may be disproportionate to the IDV. But most will typically insure your car after an inspection.

Example: Suppose you bought a sedan in 2020 for ₹12 lakh (ex-showroom). By 2023, its depreciation might be around 30-35%, so IDV ~₹3.6–4.2 lakh. If you choose an IDV of ₹4 lakh, your premium will be calculated on that.


If you choose 10% higher (₹4.4 lakh), the premium will go up slightly; 10% lower (₹3.6 lakh) might save a bit. If the car is stolen, with IDV ₹4 lakh, you’d get around ₹4 lakh (minus deductibles). If you had insured it for only ₹3 lakh to save on premiums, you’d lose out on ₹1 lakh that you could have otherwise received.

 

At IndusInd General Insurance, our system automatically calculates your car’s IDV based on its make/model, age and the standard depreciation schedule. We also allow you to tweak it within a reasonable range at the time of purchase. We’re transparent about how IDV affects your premium, which you can see instantly on our online quote!

Factors That Influence IDV

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Older Vs New Cars

The age of your car plays a major role in determining its Insured Declared Value (IDV). As a car gets older, its market value decreases due to wear and tear, depreciation and outdated technology. This results in a lower IDV. For example, a brand-new car will have a significantly higher IDV compared to a five-year-old car, which may have a reduced IDV of up to 50% due to its wear and tear. Therefore, an older car would have a reduced compensation amount in the event of a total loss or theft claim.

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Budget Vs High-End Cars

The make and model of your car significantly influence its Insured Declared Value. High-end vehicles like premium SUVs or luxury sedans typically have a higher IDV due to their greater market value, advanced features and expensive parts. On the other hand, budget-friendly cars such as standard hatchbacks have a lower IDV because they cost less to replace or repair. So, the more premium your car is, the higher its IDV will be and also its insurance premium.

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Modifications and Accessories

Any custom modifications or non-standard accessories added to your car, such as alloy wheels, infotainment systems or accessories, can raise its overall value and, in turn, increase your car's Insured Declared Value. These enhancements are assessed separately from the base vehicle value and are subject to depreciation over time. Since they add to the replacement cost of the vehicle, they influence the final IDV and can also slightly raise your insurance premium.

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Claim and Driving History

Your driving behaviour and past claim record can also impact your car’s IDV. If you have a driving history with few or no claims, your vehicle is often considered lower risk, which may help in maintaining a more favourable IDV and even earn you discounts. On the other hand, a record of frequent insurance claims or multiple traffic challans, especially for reckless driving, signals higher risk. While IDV is primarily based on market value, insurers may factor in these risks when calculating your policy, possibly leading to adjustments in the car's IDV or premium.

How is Depreciation Calculated in Car Insurance?

Your car’s depreciation is calculated based on its age. As the vehicle gets older, a fixed percentage is deducted from its value to calculate the IDV. Here are the current depreciation rates as per MoRTH in compliance with IRDAI:

Vehicle Age

Depreciation Percentage

Less than 6 months

5%

More than 6 months, up to 1 year

15%

More than 1 year, up to 2 years

20%

More than 2 years, up to 3 years

30%

More than 3 years, up to 4 years

40%

More than 4 years, up to 5 years

50%

Disclaimer: Standard depreciation percentages are decided and set by MoRTH in compliance with the Insurance Regulatory and Development Authority of India (IRDAI) and are subject to change. Always check the IRDAI's official website or contact us to get up-to-date information on current percentage rates.

Inclusions and Exclusions of IndusInd Car Insurance

What is Covered?

inclusion

Accidental Damage: Pays for repair or replacement if your insured car is damaged in a road accident or collision with another vehicle or object.

inclusion

Third-party Damage: If you accidentally damage someone else’s vehicle, property, or injure someone, we will pay for their repair or medical expenses.

inclusion

Natural and Man-made Calamities: Protects from damages caused by floods, earthquakes and man-made hazards like strikes and riots.

inclusion

Theft and Fire: Offers compensation (based on IDV) if your car or car parts are stolen. The policy also covers if your car catches fire, while parked or in motion, or is damaged by explosions.

inclusion

Animal/Rodent Damage: Covers damage to your car caused by animals, like rat bites or wild animal attacks that cause internal or external harm.

What is Not Covered?

exclusion

Depreciation: Depreciation of car parts typically isn't covered, but we do cover it under the nil dep add-on.

exclusion

Accessory Coverage: We automatically cover factory-fitted accessories. But if you add more accessories after purchasing your car, you'll need to opt for add-on coverage.

exclusion

Law Violations: We cover all accidental damage except for ones that arise due to law violations.

exclusion

Outside Coverage Zone: We offer pan-India coverage, but if you require coverage outside India you can get our Geo-extension add-on.

Disclaimer: For the complete list of Inclusions and Exclusions, please refer to the policy wording here

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Need Help Buying Car Insurance?

Talk to Our Expert Advisors

Situations That Require Add-Ons

New or expensive cars are often the most costly to repair. Let’s say your car of 2 years got damaged in an accident. After taking it to the garage for repairs, you file a claim. When your insurer calculates the final settlement amount, they will take into account the cost of consumables (nuts, bolts, lubricant, water, etc.) and the depreciation of car parts (a percentage amount deducted against the specific car part price). You will need to pay for these costs out of your pocket while the insurer settles the rest of the bill. 
 
Hence, if you’re looking to minimise your out-of-pocket costs when making claims, we recommend getting the zero depreciation add-on and a consumables cover when buying your car insurance policy.
Let’s say your car has a push-to-start feature or smart keys, and you don’t use your keys a lot. In the event your keys get stolen, having a key protect add-on can be beneficial. It covers the cost of key replacement and lock reprogramming, since key fobs for these types of cars can be pricey. 
The engine is the most expensive part of your car, and repairing any damage to it can get expensive. Floods, sudden rains and even head-on collisions can cause significant damage. For instance, water seeping into the air vents can rust engine parts and even short-circuit electrical components, causing the engine to stall when you start your car.
 
If you live in a region where it rains or floods often or experiences sudden weather changes, an engine protection cover is essential. 
Regardless of what car you own, losing your entire vehicle to theft can be a huge financial loss. If this is your first car or you own a particularly expensive model, we highly recommend adding a Return to Invoice (RTI) add-on to your car insurance policy. This add-on will refund the original invoice amount for your car. Not only will you be covered for theft, but you will also be covered for major accidents, which could result in a total loss of your car. 

Car Insurance for EVs (Electric Four-Wheelers)

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Why EV Car Insurance Is Different

Like fuel-based cars, electric cars need to be insured to avoid being fined. However, EVs come with unique components, particularly the battery, which is expensive to repair and replace.


Standard car insurance typically does not always cover battery replacement costs outside of accidents. Events like overcharging or power surges are often excluded, meaning you may have to pay out of pocket.


That’s why at IndusInd General Insurance, we offer 3 specialised EV add-ons to protect your EV’s battery, motor, charging equipment and even portable charging accessories.

 

These add-ons safeguard your vehicle from risks like water damage, short circuits, accidental damage and more. With our EV cover, you not only stay compliant but also secure the most valuable parts of your electric car.

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What EV Car Insurance Covers

EV car insurance coverage will help cover against unique damage specific to EVs, like overcharging, power surges, water damage leading to short circuits, and battery overheating leading to fires. It will also extend coverage to the charging unit, protecting its internal wiring from rodent damage and electrical faults. Other than this, EV insurance also accounts for damage due to accidents, natural disasters and theft.

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Types of EVs Covered

  • Battery EVs: Both the EV battery and wall-mounted charging unit are fully covered, where repair and replacement costs due to damage are paid for. 
  • Hybrid EVs: The hybrid EV’s electric motor is fully covered against electrical (power surges, short circuits) and impact damage (accidents, collisions, natural disasters, etc).
  • Plug-in Hybrids: High-end models are also covered against damage. We recommend pairing your plan with a Return to Invoice cover for maximum protection against theft. 
  • Fuel cell EVs: Upcoming models would also be covered under our car insurance policy, even if they do not have the same working parts as most traditional EVs.
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EV Sales & Insurance Statistics in India

  • The EV insurance market in India is expected to grow at a CAGR (Compound Annual Growth Rate) of over 40% in the future. (Source: Economic Times Auto)
  • Electric car purchases have increased ​11% year-on-year in FY25 compared to FY24, indicating a rising demand for electric vehicles in India. (Source: Energyworld)
  • Sales of EVs in India went up from 50,000 in 2016 to 2.08 million in 2024, indicating that more drivers are switching to greener rides. (Source: NITI Aayog Report ,2025)
  • Tata (69%) and Toyota (86%) dominate the battery EV (BEV) and strong-hybrid EV markets. With the Tata Punch EV being the best-selling BEV, and the Toyota Innova Hycross being the best-selling strong-hybrid EV. (Source: Auto Punditz report,2024)
  • Over 79% of all hybrids sold in India in FY2025 wore a Toyota badge, with the Innova HyCross and Urban Cruiser Hyryder being the most popular models. (Source: Cartoq, AutoCar Professional)

Why US

Why 5 Crore+ Policyholders Trust Us?

Unlike traditional insurance providers, we put you at the centre of our product design. From fast online claim reporting to the pioneering pocket-friendly Pay-As-You-Drive cover, IndusInd Car Insurance is custom-built for today’s drivers. We also offer AI-assisted claims processing via the IndusInd Insurance app to ensure faster, more accurate claims decisions. Here's how we go the extra mile -

Brand - Car

15+ Add-On Covers Available

Extra covers for enhanced protection

Up to 3 Years Coverage*

Get long and short-term coverage with us

Video Claims Feature on Our App

File quick cashless claims via mobile

24/7 Customer Assistance*

Get support from anywhere in India

Features of Our Car Insurance Plans

With flexible plans, personalised premiums, 24/7 expert support, and being the first-ever insurance company to introduce PAYD insurance, IndusInd Car Insurance offers smart, all-in-one protection designed to fit every driver's needs. Here are some of the key features that make us stand out:

Key Features

Description

Premiums

​Starting at ₹​238/month*

Coverage

Own Damage + Third-Party

Pay-As-You-Drive Option

Usage-based premiums

Personal Accident Cover (Optional)

Up to ₹15 lakhs* for owner-driver

Premium Discounts

Up to 90%*

No-Claim Bonus

Up to 50%*

Add-Ons

15+ Add-ons, including EV Add-ons

Cashless Repairs

11,000+ Network Garages

Renew/Buy Online

​Quick Issuance + Instant Renewals on our app

24/7 Customer Support

Available

Disclaimer: The prices, discount rates and other metrics provided in the table above are subject to change and will also depend on the policy you choose to buy. The Pay As You Drive option and the Personal Accident cover are both optional covers that can be bought along with your plan at an additional cost. For more detailed information, you can check your policy documents or contact us.

How to Buy Car Insurance?

1
Enter Details
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Go to the form on top, enter your registration and mobile number.

2
Select Car Info
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Select your car make/model and enter your registration details.

3
Verify & Choose
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Enter your mobile number and the OTP. Next, select your policy type and IDV.

4
Add‑Ons & Review
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Select any add-on covers you require, then review the policy details.

5
Pay & Get Policy
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Pay and complete the CKYC process with your PAN to get your policy.

Documents Required for Buying Car Insurance

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Proposal Form

Fill out the online form with your personal and vehicle details to start the process.
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Identity Proof

Upload a valid government-issued ID such as Aadhaar, PAN card or passport to verify your identity.
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Address Proof

Provide a document like an Aadhaar card, passport, utility bill or voter ID that confirms your current residential address.
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Driving Licence

Share a valid driving licence issued by your local RTO, with correct issue and expiry dates.
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Vehicle Registration Certificate (RC)

A copy of your car’s RC as proof of ownership and vehicle specifications.
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PUC Certificate

Ensure your vehicle meets environmental standards by providing a valid Pollution Under Control certificate.
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Payment Details

Keep your credit/debit card, UPI or net banking info ready for secure online payment.

How to Renew Car Insurance Online?

1
Select Renewal
image

Navigate to the form on top, and choose the ‘Renewal’ tab. 

2
Enter Details
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Fill in your mobile number or policy number and then click "Submit".

3
Provide Registration
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Enter your car’s details, such as the car registration number.

4
Modify Coverage
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Update or modify your car insurance plan coverage.

5
Confirm Payment
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Confirm the premium and make the car insurance renewal payment.

Essential Renewal Documents

Documents Needed For Renewal

  • Vehicle Registration Certificate (RC): You’ll need your car registration number listed on your RC book.

  • Policy Number: You can find this on your car insurance policy certificate and can access it either by logging in to your account on our website or in the IndusInd Insurance app.

  • Payment Details: Keep your credit/debit card, UPI or net banking info ready for secure online payment.

What to Check Before Renewal

  • Policy Details: Check your policy details, like your contact information and current address. For example, if you recently moved to another city, you’ll need to update your address.

  • NCB Discount: If you’ve had a claim-free year, check if your NCB discount is applicable to your renewal premium.

  • Add-Ons: Check whether the add-ons you’ve opted for are still required, or if you need to add any to your existing policy for more coverage.

GST Changes in Car Insurance

The recent GST rate cut on cars in India not only lowers the upfront cost of buying a car but also reduces car insurance premiums. This is because insurance premiums are calculated based on a car’s Insured Declared Value (IDV), which correlates closely with the vehicle's market price. When the GST cut reduces the overall car price, the IDV decreases, resulting in lower car insurance premiums. To know more, you can read our blog on the GST Reduction on Cars in India
Here is a simple illustration explaining insurance prices before and after the new GST on cars and reduced taxes after September 22, 2025.

Car Category

Premium Before GST Cut

Premium After GST Cut

Approx. Savings

Small Cars (Petrol ≤1200cc, Diesel ≤1500cc, ≤4m length)

Range :- ₹5 – ₹7 Lakh

₹16,000

₹13,120

₹2,800

Mid-Size Cars & SUVs

Range:- ₹8 – ₹15 Lakh

₹26,000

₹21,320

₹4,680

Luxury Cars

Range:- ₹30 Lakhs and above

₹60,000

₹49,200

₹10,800

Electric Vehicles (EVs)

Range :- ₹10 – ₹20 Lakhs

₹35,000

₹28,700

₹6,300

Note: These figures are illustrative averages. Actual insurance premiums depend on multiple parameters such as policy terms & conditions, vehicle make, model, vehicle age, RTO location, etc.

How to Calculate Car Insurance Premium?

Here’s how car insurance premiums are calculated, whether you're using an online tool or understanding the key factors like IDV, add-ons and discounts:

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Use an Online Car Insurance Premium Calculator

The easiest way to estimate your premium is by using a car insurance premium calculator. Just enter your vehicle registration number, which will help us pre-fetch your details. Subsequently, you can also add your car make and model, fuel type, age, location, IDV details, and choose your preferred add-ons. The tool instantly displays the estimated premium for different plans to help you compare and choose wisely.

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Calculate IDV (Insured Declared Value)

Your premium largely depends on your car’s IDV, the current market value of your car. It is the highest amount the insurer will pay you for the total loss of your car. Here’s how to calculate it:

 

IDV = [Ex-showroom price – depreciation] + [Cost of external accessories – depreciation]

 

For Example,

 

IDV = [1,000,000 - 3,00,000] + [50,000 - 15,000] = 700,000 + 35,000 = 735,000

 

The older the car, the higher the depreciation and the lower the IDV, which reduces your premium.

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Factors That Affect Premium

The make and model of your car will affect your repair costs. For example, a BMW will cost more to repair than an i10. Safety ratings, availability of parts and historical claims data for a specific model also influence premium rates. Low-cost models generally have lower premiums.
Older cars have lower IDVs due to depreciation, which reduces the premium. Newer cars usually attract a higher premium due to their higher market value or IDV.
Your chosen policy type — whether comprehensive, own-damage, or third-party — will affect your premium. Comprehensive plans cost more because they have higher coverage. Own-damage plans offer short-term or long-term coverage, offering flexibility of premium, while third-party insurance is the most affordable but comes with very limited protection.
Petrol, diesel, CNG, and electric vehicles attract different premium rates. Diesel cars typically have higher premiums due to costlier repairs and environmental concerns, while electric vehicles may get concessional rates.
IDV is your car’s market value after depreciation. It determines the maximum amount your insurer will pay in case of total loss or theft. A higher IDV means a better coverage value, but also increases your premium. Choose an IDV based on the optimal value of your car while ensuring that the premium stays nominal.
Add-ons enhance your policy’s standard coverage but come at an extra cost. Popular ones include engine protection, zero depreciation, roadside assistance and key replacement. The more add-ons you include, the higher your premium. You can choose the add-ons that are relevant to your driving habits and car type from our 15+ add-ons.
The engine’s cubic capacity (CC) directly impacts your premium. The higher the CC, the more power utilisation and wear and tear, which results in slightly higher premiums to cover the risks. Cars with higher cc engines typically have more power and speed, which can lead to higher premiums as it can increase the amount of risk associated with your vehicle. MoRTH, in compliance with the IRDAI, regulates third-party insurance premiums based on this capacity, making it a key factor in calculating your insurance cost.
A clean, claim-free record helps you earn a No Claim Bonus (NCB), which can reduce your premium by up to 50%. Responsible driving and fewer claims result in long-term savings and higher discounts.
Installing ARAI-approved anti-theft devices can reduce your premium. These devices lower the chances of vehicle theft and signal to insurers that your car is safer, making you eligible for a discount on the OD component of your policy. It is a simple and cost-effective way to save on premiums.
Changes to the car’s engine, exhaust system, suspension or appearance can affect premiums. Modifications that increase speed or performance raise risk, resulting in higher premiums. On the other hand, safety upgrades may reduce costs. Always disclose modifications to stay compliant and avoid claim rejections.

Third-Party Car Insurance Premiums

For Private Fuel-Based Cars

MoRTH, in compliance with the Insurance Regulatory and Development Authority of India (IRDAI), sets standard third-party car insurance premium rates based on the engine capacity of the vehicle. Third-party rates are provided based on vehicle cubic capacity or battery kWh or tonnage in case of goods carrying vehicles (GCV) and license carrying capacity in case of passenger carrying vehicles (PCV).

Engine Capacity

Premium for 1 Year

Premium for 3 years

Up to 1000 cc

₹2,094

₹6,521

Above 1000 cc up to 1500 cc

₹3,416

₹10,640

Above 1500 cc

₹7,897

₹24,596

For Private Electric Cars

For private electric cars, MoRTH, in compliance with the IRDAI prescribes discounted third-party premium rates based on the vehicle’s motor power (kW). These rates are uniform across insurers and differ depending on whether you choose a 1-year or 3-year policy.

Battery Capacity

Premium for 1 Year

Premium for 3 years

Up to 30 kW

₹1,780

₹5,543

Above 30 kW up to 65 kW

₹2,904

₹9,044

Above 65 kW

₹6,712

₹20,907

Disclaimer: Third-party car insurance premiums are decided and set by MoRTH in compliance with the Insurance Regulatory and Development Authority of India (IRDAI) every year and are subject to change. Always check the IRDAI's official Gazette publications to get up-to-date information on the current year's premium rates.

Tips to Save on Car Insurance Premiums

Use NCB to Reduce Premium

Avoid filing claims for minor damages. By maintaining a claim-free record, you can accumulate a No Claim Bonus in car insurance (NCB). 


For instance, on the first claim-free year, your NCB discount will be 20% on renewal premiums; on the second claim-free year, it will be a 25% discount; on the third year, it will be 35%; on the fourth year, it will be 45%; and on 5 claim-free years, you will get 50%* discount on your renewal premiums. 


It’s a good way to save on premium costs, and if you combine this with our NCB retention add-on, you can file claims without losing your NCB discount. This way, you get to maximise your savings while still getting car insurance coverage for emergency repairs.

Renew on Time

Timely renewal of your car insurance policy helps maintain continuity of coverage and preserves accumulated benefits like NCB. Late renewals can lead to policy lapses, potential penalties, loss of your NCB discount and will also require a full vehicle re-inspection.


It can also lead to higher premiums since premiums are often reset based on your car’s current condition after a physical re-inspection of your car. 


To ensure you don’t miss your renewal date, we offer up to a 15-day grace period. We also recommend downloading the IndusInd Insurance app, since we offer an instant renewal option. Just tap the “InstaRenew” option, enter your policy number and pay to renew your policy.

Opt for PAYD If You Drive Less

If your annual driving distance is minimal – if you own multiple vehicles or if you rely more on public transport, opting for a Pay-As-You-Drive insurance plan can be cost-effective.

 

These plans calculate premiums based on the number of kilometres driven, starting as low as 2500 km*, all the way up to 10,500 km*. Any unused kilometres can also be carried forward to the next year, and you also get a 125 km grace limit*.

Increase Voluntary Deductibles

This is a viable option if you’ve accumulated a high NCB discount (E.g., up to 50%) and don’t mind paying extra during claims to maximise your savings. For instance, if you own a high-end car, you would be paying higher yearly premiums, so pairing your NCB discount with a voluntary deductible can help significantly reduce your car insurance premiums. 


Note that the default deductible, which is the mandatory deductible, is ₹1,000. When you opt for a voluntary deductible in car insurance, you’ll be choosing to pay an amount above this during claims.

Car Insurance Add-Ons

A basic comprehensive policy is good, but sometimes not enough for everyone’s needs. That’s where car insurance add-ons come into play. Add-ons are optional benefits you can purchase by paying an extra premium to enhance your standard policy coverage. They allow you to tailor the policy to your specific needs and fill some of the gaps or cover the exclusions we discussed.

EV-Specific Add-Ons

The battery is the single most valuable component, and replacing it can be expensive, depending on the EV model. So, battery damage, whether it’s due to an accident, power surges, or water damage, can be financially devastating. For example, heavy monsoon flooding or voltage fluctuations in charging stations can damage your EV’s battery. While the base plan will cover most accidental damage, it won’t cover events like battery ageing or overcharging. Therefore, it’s best to get this add-on to ensure you’re covered for all battery-related repairs so you’re not left paying a hefty repair bill.
EV motors and powertrains have fewer “child parts", i.e., smaller components that can be replaced, so even a minor collision can require you to replace the entire motor unit. Repairs are also more expensive, with many insurance companies reporting that EV parts replacements cost 15% more, and the overall EV claim size is 60% higher. You’ll also need to watch out for waterlogging from floods and damage from debris during storms. In the event your EV gets damaged due to these events, having this add-on coverage can be a lifesaver.
The charging unit, whether it’s portable or installed at your home, can be costly to replace. And since charging units tend to be left unattended for long stretches of time, they can get damaged from things like rodents chewing through the wiring, power surges, fires, or even theft. With our EV charger add-on, you’ll be covered for all these events. We ensure your charging set-up stays secure and functional.

Popular Add-Ons for All Cars

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Nil Depreciation Cover

Also known as a bumper-to-bumper cover, it offers full reimbursement for plastic, rubber, and fibre parts without depreciation. This means if any damaged plastic, rubber, or fibre parts have degraded with time due to regular usage, we will cover the full repair or replacement cost of these items. It’s perfect for all car owners, as replacements for trims and panels can be expensive.

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IndusInd Limit Sure - Pay As You Drive

This is a usage-based insurance cover that personalises your premium rates based on how many kilometres you’ve driven within a year. You can select from 2,500 to 10,500 km* and get a 125 km grace limit*, so coverage doesn’t stop abruptly when you use up your kilometre limit. You can also top up your limit in multiples of 1,000 km* if you need more coverage.


This cover is perfect for anyone who doesn’t want to pay a flat yearly rate for their car insurance and is also ideal if you don’t use your car very often. For example, if you work from home, live near your office and use public transport or own multiple vehicles, then you can benefit from reduced premiums by getting this add-on.

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Return-to-Invoice Cover

In case of total loss or theft, you receive the purchase price of the vehicle after accounting for depreciation. It covers not just the vehicle’s ex-showroom price but also includes the first-time registration charges, road tax & applicable insurance cost, which you have incurred on the insured vehicle.

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Engine Protector Cover

The engine is the most important part of your car. It’s also the most expensive part to repair if it gets damaged. For example, floodwater entering the air intake vents of your car can lead to a hydrolock, which can bend or break engine parts. The water can also seep into other parts of the engine –  it could mix with the engine oil, causing rust and internal wear and tear, and it could short-circuit electrical components. All of this can result in a high repair bill, and if the damage is severe, you may even have to replace your car's engine entirely.

 

But don't worry, we will cover the full repair and replacement cost of your car engine for damage caused by floods, oil leaks and accidents. This entire process can also be done cashlessly if you get your car repaired at any of our network garages.

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Tyre Protector

The tyre protector add-on will cover the repair and replacement costs of your car tyres in case they are damaged due to accidents or poor road conditions, resulting in cuts, punctures, bulges or tyre blowouts. We will also pay for any service or labour charges and the cost of consumables during the replacement or repair of your damaged tyres. A maximum of 4 tyre replacements* will be allowed during your policy period. And any claims under this cover will not affect your No Claim Bonus discount during renewal, provided you haven’t filed any other type of claim under your policy.

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Key Protector Cover

We cover replacement costs for lost, stolen, or damaged keys (including smart-key reprogramming) and lock set repairs. It is perfect for modern cars, particularly those equipped with pricey key fobs or keyless ignitions (e.g., push-to-start buttons). For instance, if your car has a push-to-start feature, you won’t really need to use your key often. So, you’re more likely to lose your keys. In these cases, having a key protector add-on makes sense, as it’s more expensive to replace these types of key fobs.

 

We will also reimburse you for the cost of replacing your locks and keys if your insured vehicle is broken into. The covered cost includes the labor cost for replacing the lock.

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Consumable Expenses

You're covered for consumables like gearbox oil, lubricants, nuts & bolts, screws, distilled water, grease, oil filter, bearings, washers, clips, brake oil, fuel filter, air conditioner gas and items of a similar nature, which are usually not covered under standard car insurance plans. These costs can add up and result in a higher repair bill, so we recommend getting this add-on if you’re looking to lower your out-of-pocket costs.

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Rim Protector

It protects those stylish alloys or steel wheels that standard policies exclude. Whether you have factory-fitted rims, aftermarket wheels or have upgraded to alloys, we will cover repair and replacement costs for all of them, including the cost of consumables and any service or labor charges.

 

Your car rims will be covered for damage caused by curbs, bad road conditions or accidents. Also, claims under this cover will not affect your NCB discount during renewal, provided you haven’t filed any other type of claim.

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24/7 Roadside Assistance

Get emergency towing, fuel delivery, flat-tyre changes, jumpstarts, and on-site repairs anytime through our helpline or the IndusInd Insurance app. This service is available 24/7, so you can reach us from anywhere. Simply call us or tap on “Service Request” to get started. We’ll be there to help get your car running again, so you can get to the nearest garage and get it repaired. If you use your car daily, we recommend adding this add-on for extra support.

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Loss of Personal Belongings

We cover the loss of valuables, like laptops or phones, stolen from your locked car. Ideal for anyone who wants to account for theft in case they store their personal belongings in their car. For example, you could leave your laptop in your car while you step out for a bit, only to discover that it’s been stolen from your car when you get back. In these types of cases, with the loss of personal belongings add-on, you can file a claim, and we’ll cover the loss.

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Daily Allowance Benefit Plus

If repairs at an authorised garage exceed three days*, you receive a daily cash allowance to cover alternative transport costs like cabs or train fares. For example, if your car was scheduled for repairs at a garage for 6 days and you need to arrange for alternate transport, this add-on can be useful, as it can help you cover cab fees until you get your car back.

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EMI Protection Cover

Covers your monthly car‑loan EMIs if repairs take longer than 21, 42, or 63 consecutive days* — easing financial stress during extended garage stays. Repair time is counted from the date of claim intimation or delivery of the vehicle at our authorised garage, whichever is later.

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NCB Retention Cover

Retain your No‑Claim Bonus discount even after making a claim in the policy year, so you don’t lose out on future premium savings. We allow up to 1 claim per year* under this cover. This means that you can still file claims under your car insurance policy without losing your accumulated NCB bonus.

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Voluntary Deductible

This is an additional payment you choose when buying the policy. It lets you choose a higher deductible to add to your existing mandatory deductible amount. Doing this helps you lower your policy premium.

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Hospital Cash Cover

Offers a daily cash benefit if you're hospitalised due to a car accident, provided you’re hospitalised for a minimum of 24 consecutive hours. This add-on will also cover medical costs for unnamed passengers travelling in the insured vehicle at the time of the accident. A deductible of 2 days (48 hours) will apply to this cover for each claim.

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Preferred Network Garage Benefit

You get additional discounts on own damage premiums, enhanced services and faster claims when you get your car repaired at company-selected preferred network garages.

Disclaimer: The list of add-ons provided under your plan and the coverage limits provided under each add-on are subject to change based on your chosen policy. You can find the full list of add-ons with the most up-to-date coverage limits linked here.

Optional Add-Ons

Here’s a quick overview of our optional add-ons and their availability with the different types of IndusInd car insurance plans: 

Add-On Cover

Comprehensive

Own-Damage

Third-Party

Nil Dep

RTI Cover

Engine Protect

Daily Allowance

EMI Protect

NCB Retention

Personal Accident

Disclaimer: The above table provides a simplified overview of the popular types of four-wheeler insurance policies based on general features. Actual coverage and benefits can vary based on specific policy terms and conditions. Check the policy wordings to explore the complete list of features and coverages offered.

How to Choose the Right Car Insurance Policy?

Evaluate Your Coverage Needs

Assess how you use your car – Do you drive it daily? Occasionally, every other weekend? Do you own multiple vehicles? – Answering these questions should give you insight into what policy type will suit you most. For example, if you use your car daily, a comprehensive plan may be ideal. If you use it occasionally, a usage-based plan like PAYD may suit you more.

Compare Third-Party vs Comprehensive

Choose between comprehensive cover, own-damage or third-party. Comprehensive plans cover your car and damage to others. Own-damage protects your car only. Third-party is legally mandatory. We offer all three plans with a range of bundled options for customised coverage once you provide your car details.

Check IDV & Add-ons

IDV is the maximum amount you can claim if your car is stolen or damaged beyond repair. A higher IDV means better coverage but slightly higher premiums. A lower IDV reduces the cost but limits your claim value. We offer an IDV range to choose from based on your car’s make and model, so that you can choose the best one suited to you.


Add-ons offer extra protection beyond what your base car insurance plan offers you. For example, standard insurance will not cover the cost of consumables during repairs. But with a consumables add-on, these costs are covered. We recommend going for add-ons like Engine Protector, 24/7 Roadside Assistance, Nil Depreciation, Consumable Expenses Cover and Key Protector – which are also our most popular add-ons.

New Car vs Old Car Considerations

The age of your car also plays a role in determining what type of policy to choose.

 

For instance, if you have an older car, it may be best to go for a third-party car insurance policy, as most add-ons under a comprehensive plan would no longer be applicable when your car ages past a certain number of years.

 

For a newer car or if you use your car daily, we recommend getting a comprehensive car insurance plan for all-around protection.

Check for Discounts

Many insurance companies offer additional online discounts under car insurance. Here are some common ones to check for during purchase and renewal-

50% NCB Discount

This is automatically factored in during renewal for consecutive claim-free years. We recommend pairing this with our NCB Retention add-on for maximum benefits.

2.5% Off on OD Component for ARAI Anti-Theft Devices

You get 2.5% off* per year on the OD component of your car insurance policy every year if you’ve installed ARAI-approved anti-theft devices on your car.

5% Off on OD Component for Automobile Association Membership

If you’re a member of a recognised automobile association (like WIAA), you get a 5% discount* on your OD component every year.

Voluntary Deductible

These are optional and can reduce premiums by 10-20%. It’s a specific amount you must pay out of pocket during a claim while the insurer covers the rest. Only opt for them if you can comfortably pay the voluntary deductible amount.

Evaluate the Insurer’s Network and Service Quality

Examine the Insurer’s Network & Services

  • Check the services the insurance company offers, as these are usually what make or break your experience as a policyholder

  • Does the insurer have a wide network of garages in your city or area? – IndusInd for example, has 11,000+ network garages* across India.

  • How good is their customer support? – Check for 24/7 customer support

  • Do they offer online access to their services? – IndusInd offers an all-in-one mobile app for claims, renewals, policy management and customer support.

  • How high is their claims settlement ratio (CSR)? - A higher CSR is usually indicative of how likely they are to settle your claims. Anything above 95% is usually considered a good ratio.

Read the Fine Print

  • Check the IDV/IDV range being offered.

  • Confirm the add-on list offered.

  • Check for major exclusions or special conditions. These are usually standard across insurers, but check these to be sure.

  • If you have any doubt regarding coverage, like whether your policy will cover CNG kits, accessories, modifications, etc., get them clarified before policy purchase.

Claim Process – How to File a Car Insurance Claim Online

When an accident happens, and you need to file a car insurance claim, knowing how the procedure works can make the situation much less stressful. Let’s walk through the step-by-step car insurance claim process for a typical own-damage claim (damage to your car).

Cashless

1

You must inform us within 24 hours or register your claim on the IndusInd Insurance mobile app.

2

Visit a network garage for repairs. We will send a surveyor to check the extent of damage to your car.

3

You can also do a Self-inspection using the IndusInd Insurance app, just submit photos or join a live video survey.

4

Submit all your claim documents and wait for approval from our team. This can take 7 days (after document submission).

5

After we approve of your claim, we pay the bill directly to the garage and drop off your car at your address.

Reimbursement

1

You must notify us within 24 hours. You can also register your claim instantly on the IndusInd Insurance app.

2

Go to any garage of your choice to get your car repaired. Pay the repair bills and keep all bills and receipts.

3

Register your claim on our website. Download and fill out the claims form and upload it with your other documents.

4

As part of the document verification, upload RC, car insurance policy certificate, driver's licence, FIR (if needed), and repair estimate.

5

Upon approval of your claim, we will transfer the claim amount directly to your bank account.

Disclaimer: For precise claim-related information, please refer to our policy documents or get in touch with our customer helpline.

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Our Network

Our trusted network for comprehensive coverage

Documents Required

1

Claim Form: Duly filled and signed claim application form. You can even submit it online on our website.

2

Car Insurance Policy Copy: A copy of the car insurance policy document to check the coverage and validity of your policy.

3

Driver’s Licence Copy: A copy of the Driver’s Licence to check if you were authorised and fit to drive the car.

4

Car RC Certificate: Registration Certificate (Registration Card) to verify the car’s ownership details.

5

FIR Copy: Copy of the FIR required in case of third-party damages, accidents or theft of the car.

6

RTO’s Letter of Acknowledgement: Copy of the Letter of Acknowledgement addressed to the RTO to inform them of the theft of your vehicle (in case of theft of the car)

Disclaimer: For precise claim-related information, please refer to our policy documents or get in touch with our customer helpline.

Cashless vs Reimbursement Claims

Parameters

Cashless Claims

Reimbursement Claims

Definition

Instant car repair cost settlement at a network garage without upfront payments

Manual claim process for insurance with customer-paid repairs

Procedure

Quick digital verification, after which repairs are permitted, and bills are settled

Requires comprehensive bill submission and claim documentation

Convenience

No upfront payments. Get your car repaired quickly.

Choose your preferred and trusted garage for repairs.

Financial Impact

Almost no out-of-pocket expenses during car repairs

You pay initial repair costs and wait for reimbursement from the insurer

Steps to Download Your Car Insurance Policy

How to Download from Our Website

Log in to your account and navigate to your dashboard. Here you will see your car insurance policy. Click the download option to download and save onto your PC or laptop.

How to Download from the IndusInd Insurance App

Open the IndusInd Insurance app and log in to your account with your mobile number. Tap “My Policy” and click the download option under your policy.

How to Retrieve a Lost Policy

You can do this by downloading another copy online, either through our website or on the IndusInd Insurance app.

How To Check Policy Validity Before Download

You can check your policy validity by logging into your account on our website or via the IndusInd Insurance app by tapping on “My Policy”.

Car Insurance for Different Scenarios

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Brand New Car (<1 year old)

Scenario: You just bought a brand-new car (congratulations!). It’s shiny, expensive, and you might have a loan on it.

 

Mandatory Plan: Mandatory 3-year comprehensive car insurance (OD + TP plan bundled). Aim for maximum protection for the first few years after purchase. 

 

Key Add-Ons:

 

  • Nil Depreciation: Get the full claim amount + minimise out-of-pocket costs
  • Return to Invoice (RTI): To account for car theft and major accidental damage.
  • Engine Protect: Useful if you live in flood-prone areas or if you plan to drive during the monsoon
  • Roadside assistance (RSA): New cars aren’t immune to breakdown or flat tyres. RSA ensures you’re not stranded. 
  • NCB Protection: To accumulate + safeguard your NCB discount.

Optional Nice-To-Have:

 

  • Key Protection: For keyless ignition models 
  • EMI Cover: If you bought your car on a loan.
  • Consumables Cover: Minimises out-of-pocket costs during claims
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5+ Year Old Car

Recommended Plan: Comprehensive policy, still, if you want damage cover.


Add-Ons Suggestions:

 

  • Consider dropping nil dep if your car is very old. 
  • Keep/opt for roadside assistance: Older cars are most prone to breakdowns
  • Engine Protect if you live in flood-prone areas.
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High-End Luxury Car

Recommended Plan: Comprehensive with all key add-ons. Luxury cars have expensive parts, and you need as close to full coverage as possible.

 

Key Add-Ons

 

  • Return To Invoice: The most important add-on for your pricey investment. Luxury or rare cars attract thieves because of their high value, so it’s best to insure against theft.
  • Nil Depreciation: Get the full claim amount, since these cars have special parts that are hard to find and cost extra to repair. 
  • Engine Protector: These cars have more powerful engines, and parts are hard to find, so it’s best to insure the most expensive part of your car
  • Tyre Protector: Potholes, waterlogged streets and unpaved terrain can be particularly unforgiving on their tyres, so it’s best to insure them as well.
  • 24/7 Roadside Assistance: 24/7 service to get your ride to the nearest garage for quick repairs. 
  • EV Add-Ons: EV Battery Protection, Electric Motor Protect, EV Charger Cover – In case you’ve bought a hybrid or EV model. 

Optional Nice-to-Have:

 

  • NCB Retention: Safeguard your NCB discount to save on premiums, since these cars have higher IDVs and premiums.
  • Pay As You Drive: Only if you don’t drive your car often and only take it out for special occasions. 
  • Rim Protector: Protect those stylish alloy rims from scratches, dents and any other impact damage. 
  • Key Protector: For those pricey key fobs, lock replacement and key reprogramming costs.
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Daily City Driving

Scenario: Your car’s your go-to for daily office commutes, errands, and family weekend trips. However, city traffic and rush hour can test any driver’s ability to prevent dents and scratches. 

 

Recommended Plan: Comprehensive car insurance plan 

 

Key Add-Ons:

 

  • Nil Depreciation: Minimise out-of-pocket cost for repairs and replacement.
  • Consumables Cover: Helps minimise your out-of-pocket costs since consumables like nuts, lubricants, water, etc., generally aren’t covered and can increase overall repair costs for major repairs.
  • Engine Protect: Covers repair and replacement of the engine and its parts. For flood or disaster-prone cities where sudden rains are commonplace. 
  • NCB Protector: Since minor claims could otherwise cause you to lose your NCB.
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Occasional Users or Multiple Vehicle Owners

Scenario: You rely more on public transport for convenience or cost efficiency, or you use your bike to get around town.

 

Recommended Plan: Pay-as-you-drive insurance (with your OD or comprehensive policy) 

 

Key Add-Ons:

 

  • NCB Retention: To save on premiums while still allowing you to file claims
  • Nil Depreciation: Recommended for all cars. 
  • Return to Invoice: Best for new cars to cover the risk of theft and total loss.
  • Key Protect: You're more likely to lose your keys from lack of use rather than frequent use, as you’ll be more prone to misplacing them.
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EV Car Owners

Recommended Plan: Comprehensive car insurance plan 

 

Key Add-Ons:

 

  • EV Battery Protection: Protect the most expensive part of your EV
  • Electric Motor Protect: For hybrid models, since electric motors often need to be fully replaced if even one part is damaged
  • EV Charger Cover: Cover your wall charging unit, since these aren’t cheap either. 
  • We’d also recommend Nil Dep, RTI, NCB protection and RSA.

Car Insurance For Old / Secondhand Cars

New or modern cars are assessed based on their Actual Cash Value (ACV), i.e., their current market rate. This is because standard policies assume you would use this car regularly. 

However, when it comes to classic, vintage, antique cars, or cars older than 5 years, the IDV is determined through a mutual agreement between you and the insurer, after considering factors like the car’s condition and market value. 
 
Based on the type of car you have, the premiums can either be higher or lower. For example,
 
  • Repairing a vintage car can be more complex, as spare parts are harder to find, which can increase premiums.
  • If the car is an antique or has limited mileage, you may not use it as often. This can lower its risk profile, reducing premiums. However, this can be offset by the lack of safety and anti-theft features, which can, in turn, increase premiums.

As you can see, older cars often have a variety of conflicting features and use-cases that need to be taken into account. So, assessments would need to be done on a case-by-case basis to ensure proper coverage. 

For cars older than 5 years or second-hand cars, IDVs would be lower, since their market values would have also decreased. This, in turn, reduces your overall policy premiums. 
Add-ons You Can Skip: Nil depreciation, RTI and consumables only make sense for new cars. Since the car’s depreciated value is already low, repair costs are often manageable. Plus, add-ons like nil dep are only available for cars up to 7 years old.
 
Add-Ons to Get:
 
  • 24/7 Roadside Assistance is quite useful if you use your second-hand car regularly. 
  • For occasional use, a Pay As You Drive add-on with NCB Protection can be beneficial. 
  • If you have a financed car, an EMI Protection Cover can be a good addition to your policy.
  • You’re on a Budget: Getting a third-party car policy may be your best choice if you want an affordable car insurance policy. This will provide mandatory legal cover and help avoid any unnecessary fines for non-compliance.
  • Occasional Use: If your car spends most of its time parked in your garage or a secure location, the risk of damage is significantly lower. In these cases, having just a third-party policy may be enough. 
  • Value for Money: When the cost of comprehensive policy premiums isn’t worth how much you would actually need to pay for repairs. For example, if your second-hand car is a popular model, and maintenance and repair costs aren’t that high. It could be more cost-effective to just get a third-party plan.
  • Car's Physical Condition: Take the car for a test drive to check its brakes, engine, gears, and suspension. Check the interiors and exteriors for any obvious signs of damage. You could also get a professional mechanic to check the car.
  • Registration Certificate (RC): Check if the car’s engine and chassis numbers on the RC match the car's physical numbers. 
  • Loan Hypothecation: if the car was financed, make sure all previous loans are paid off, and the hypothecation has been removed from the RC. If not, ask for a No Objection Certificate (NOC) from the bank, Form 35 (loan closure form), signed and stamped, and have the RC updated with the hypothecation removal at the RTO. 
  • Service and Accident History: Look for consistent service records, such as manual stamps or digital logs. 
  • Pollution certificate (PUC): This is required by law, so make sure the PUC is up to date and meets current emission standards.

Benefits of Buying Car Insurance Online

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Lower Premiums + Online Discounts

We offer up to a 90% discount* on premiums for car insurance policy purchases. We also offer other discounts, including a 50% NCB discount*, 2.5% off* on OD component every year for installing ARAI-approved anti-theft devices on your car, and 5% off* on OD component every year for having a membership in a recognised automobile association.

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Paperless Claims

With our IndusInd Insurance app, you can easily file car insurance claims on your phone. Just tap “InstaClaim” and choose the video claims feature. You can also use the app to locate the closest cashless garage instantly. And in case of breakdowns, our 24/7 Roadside Assistance (if you got the Roadside Assistance add-on) services are just a phone call away.

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Instant Policy Issuance

The buying process is fully online via the IndusInd Insurance mobile app with a quick KYC process. Once payment is made, your car insurance policy is issued instantly. And since buying and renewals are fully online, you no longer have to visit our branch or contact an intermediary. It saves you the visit and time by allowing you to buy or renew on the go.

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Easy Renewals

Never miss out on a renewal with our Auto-Renewal feature. And if you prefer to do this manually, no problem! Quickly renew your policy on our website or via the IndusInd Insurance app on your phone. All you need is your policy number or your car’s registration number. You can also easily upgrade and modify your policy to add or remove coverage, all in just a few clicks!

Disclaimer: Discount percentages are subject to change based on the age of the vehicle, vehicle make and model, and your chosen plan options. You can always contact us to ensure you have the most up-to-date information on your applicable discount percentages. 

Car Insurance Policy Transfer (Portability and Ownership Transfer)

Portability

With us, anyone holding a car insurance policy from another company can renew with IndusInd. Their NCB discounts and additional bonuses also transfer

Own Damage vs Third-party in Portability

If you have a long-term 3-year third-party plan with a 1-yr OD, and you want to switch your OD insurer after that 1 year, you can buy your next OD car policy with us.

No Claim Bonus is Transferable

Your NCB discount is fully transferable if you’re porting your policy. It moves with you, and there will be no change in the discount percentage during transfer either.

 

So, if you’re transferring your policy to a new owner after selling your car, the NCB stays with you.

Ownership Transfer (When Selling Your Car)

If you’re the buyer: Transfer insurance to your name if you’re the buyer. Get the policy endorsed in your name from the insurer. This requires your updated RC copy. 


If You’re the Seller: Either transfer or cancel your plan to avoid any liabilities after the sale.

Compare Car Insurance Online

Comparing plan features is often the best and quickest way to determine which policy you want to buy. This will give you a good overview of what’s covered, what’s not covered and what you want coverage for.

 Factors to Compare

Comprehensive

Own-Damage

Third-Party

Damage To Your Own Vehicle


 

Damage To Third-Party Vehicle / Property


 

Customise Car IDV

Damage Due To Fire

Damage Due To Natural Calamities

Losses Due To Theft

Disclaimer: The above table provides a simplified overview of the popular types of four-wheeler insurance policies based on general features. Actual coverage and benefits can vary based on specific policy terms and conditions. Check the policy wordings for IndusInd Car Insurance plans to explore the complete list of features and coverages offered. Make an informed decision that provides the best protection for your vehicle.

IGI Expert Advice

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Daily Commuters

Our comprehensive car insurance policy. This is the best plan for all-around coverage. Also consider pairing your plan with one of your add-on bundles.
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EV Owners

Our comprehensive car insurance policy + our 3 EV add-ons. You can also get other useful add-ons like NCB Protection, Nil depreciation, RTI and key protect.
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Low-Mileage Drivers

The PAYD add-on is ideal since it offers premiums based on usage. If you’re on a budget, a third-party car insurance policy is recommended.

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Not Comparing Coverage

Don’t accept the first quote you see, and check if you’re eligible for any discounts. Comparing multiple plans will help you find the best value and coverage.
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Focusing Only On The Lowest Price

A lower premium policy may not provide sufficient coverage and could result in a poor claims experience. Plus, opting for just a basic cover could leave you vulnerable to high repair bills in case your car gets damaged.
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Ignoring Insurer Reputation

The insurer is just as important as the policy, and they dictate your experience as a policyholder. So, look for a company with a high claims settlement ratio, a wide network of cashless garages, and a simple claims process with minimal paperwork.

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Poor Customer Service

If your current insurer offers poor customer service, like lengthy claims, high premiums, no online services or a lack of coverage options, it may be time to switch to a different insurer.
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Changes in Driving Record

A major accident or other incidents can increase your car insurance premiums, so it’s a good time to shop around to see if you can find a better rate with other insurers.
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Life Events

Events like moving to a different city or buying a new car can affect your premiums, so it’s a good time to compare quotes with other insurers.

Car Insurance Terms You Need to Know About

To make informed decisions and avoid confusion during claims or renewals, it is important that you understand key car insurance terms. Here are some you should know:

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Third-Party Coverage

This is the minimum legal requirement for car insurance in India and is mandatory for all car owners. It covers the expenses if your car causes injury or property damage to someone else. It doesn’t protect your own car, but saves you from legal and financial expenses. 

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Own Damage

This covers the cost of repairs to your own car if it gets damaged in an accident, fire, natural calamity or vandalism. However, it doesn’t cover depreciation unless you buy an add-on like Nil Depreciation. This can be paired with an existing third-party plan as it provides essential coverage for your car, and it's a very important part of your car insurance policy.

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Personal Accident Cover

This is a mandatory cover for the car’s owner-driver. It provides coverage up to ₹15 lakhs* for injuries, permanent disability and loss of life caused by a car accident. You only need one PA cover, even if you own multiple vehicles, so if you don’t already have one, you can choose to buy one during policy purchase. Note that this will cost extra since it’s an additional cover that you’re adding to your plan.

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Insured Declared Value (IDV)

IDV is your car’s current market value. It is the maximum amount your insurer will pay if your car is stolen or completely damaged. At IndusInd General Insurance, we offer an IDV customisation feature during policy purchase, where you can choose your IDV amount under the plan. The range provided will be based on your car’s age, make/model and depreciation.

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No Claim Bonus (NCB)

If you don’t file any claims during a policy year, you earn a No Claim Bonus, starting at 20% and going up to 50%* over five claim-free years. However, even one claim can reset your NCB to zero. You can protect it with a No Claim Bonus protection add-on.

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Cashless Garage

These are garages that have a pre-existing agreement with your insurer. If your car is repaired here, you don’t have to pay upfront, the insurer pays the garage directly. With IndusInd General Insurance (formerly Reliance General Insurance), you can locate one easily using the IndusInd Insurance App or website.

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Depreciation

As your car ages, its value goes down due to normal wear and tear. This reduction is called depreciation. Standard policies don’t cover this unless you opt for a Nil Depreciation add-on.

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Deductible

This is the amount you pay out of your pocket during a claim. There are two types. Compulsory deductible is set by MoRTH in compliance with IRDAI based on your car’s engine size. Voluntary deductible is an amount you choose to lower your premium, but it increases your share of repair costs during a claim.

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Consumables

Items like engine oil, brake fluid, nuts and bolts are considered consumables. These wear out with regular use. Standard policies don’t cover them unless you buy a Consumables Cover add-on.

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Add-On Cover

These are extra covers you can buy to enhance your base policy. Common ones include Nil Depreciation, Engine Protector, Return-to-Invoice, Key Protect and 24/7 Roadside Assistance. They offer extended and more targeted protection but come at an extra cost.

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IndusInd General Insurance

Aapke Protection ka All-rounder

IndusInd General Insurance is one of the leading general insurance companies in India. The Company offers a well-rounded and comprehensive bouquet of products including Motor Insurance, Health Insurance, and Travel Insurance, and offers customised solutions to meet the protection needs of each customer.

Car insurance starting at just ₹238 per month*!

Get tailored protection with us!

Get all-around protection for your car with us! We also settle claims cashlessly when you opt for repairs at any of our 11,000+ network garages.  
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Car Insurance - Disclaimer

Disclaimer: Private Car insurance is subject to policy terms, exclusions and underwriting guidelines. Premiums and discounts vary based on vehicle details and coverage selected.

UINs: IRDAN103RP0010V02100001 | IRDAN103RP0001V03202425 | IRDAN103RPMT0004V03202425 | IRDAN103RP0003V01200102 | IRDAN103RP0003V01201819

See Car Insurance Disclaimer for details.

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Frequently Asked Questions (FAQs)

Is car insurance mandatory in India?

Yes, car insurance was made mandatory by the Indian government as a means to financially and legally protect car owners in the event they accidentally cause damage to another person or their vehicle. According to the Motor Vehicles Act of 1988, all car owners must have a car insurance policy that covers third-party damage, ie, damage your car causes to others.

How is car insurance premium calculated?

It’s calculated based on your policy type, IDV, car make/model, RTO location, and add-ons.

What happens if I don’t renew my car insurance?

If you let your policy lapse or expire, you lose your insurance coverage and also any accumulated NCB discounts and will need to start over. You will need to buy a new policy and have to go through the buying process and inspection all over again.

What is Nil Depreciation?

This add-on cover entitles you to get 100% repayment on the depreciated parts at the time of claim settlement. You can opt for a Nil Depreciation Cover when you get a new car insured or for two subsequent renewals. By paying a minimal additional premium, you can benefit from the repair costs. The covered car parts are fibreglass, rubber, tyres, batteries, airbags, nylon, and plastic parts. Note: We cover only private cars, with a maximum of two claims in one policy period. This cover is applicable only to select makes and models.

What happens to my car insurance policy if I sell my car?

If you are planning on selling your car, you can do one of the following two things. You can transfer your existing car insurance policy to the new owner of the car. You can cancel your policy and tell the new owner to buy a new policy for the car. However, the policy can only be cancelled once we receive a copy of the new policy. This is because any car must be insured, at least against third-party damages. Also, keep in mind that you can enjoy a No-Claims Bonus on the premium for your new vehicle if you purchase it within 3 years of cancelling / transferring the old policy.

What happens if I drive without insurance?

If you’re caught driving without third-party car insurance, you will be fined ₹2,000 the first time and ₹4,000 for subsequent offences.

What is comprehensive car insurance?

Comprehensive car insurance plans combine the coverage offered under a third-party plan and own damage cover under one policy. These plans are slightly more expensive and also offer add-on cover options.

What does third-party insurance cover?

Third-party car insurance covers third-party liabilities, such as losses and expenses caused to a third-party individual or their property. These plans are the cheapest.

Does insurance cover theft?

Yes, car insurance covers car theft if your car is stolen and never recovered. You are paid the car’s IDV amount by the insurance company in these circumstances.

Does insurance cover floods?

Yes, car insurance covers damage caused to your car by floodwater.

Is personal accident cover mandatory?

Yes, all car owners must have a personal accident cover. If you own multiple vehicles, you can have one standalone PA policy to cover; you do not need to buy separate covers for each policy you own.

How long is a car insurance policy valid?

A car insurance policy can be valid from 1 year to 3 years, depending on the plan duration you choose.

Can I buy car insurance online?

Yes, you can easily buy car insurance online from our website.

Is cashless insurance really cashless?

Yes, if you get your car repaired at a network garage, we directly settle the bill with the garage. You only need to pay for mandatory deductibles and for any uninsured costs.

What damages are covered in accidents?

Dents, scratches, engine repairs, parts repairs and replacements, plus any other impact damage to your car is covered by insurance.

Are riots and vandalism covered?

Yes, we cover man-made damage like vandalism.

Are accessories covered automatically?

We automatically cover factory-fitted accessories that were already present at the time of purchase. Anything added after purchase will require add-on coverage.

Does insurance cover mechanical failure?

Not under standard insurance, you will add-on coverage for that.

Is wear and tear covered?

No, insurance does not cover wear and tear.

Does insurance cover engine damage due to water?

Yes, it’s covered under the engine protection add-on.

Are tyres covered if only tyres are damaged?

They’re covered under the Tyre Protect add-on if you’re looking for tyre-only protection.

Are personal belongings inside the car covered?

They are covered under the Loss of Personal Belongings add-on cover if they cost more than ₹5,000*

Is paint damage fully covered?

Yes, if it was caused by an accident, natural disaster or any incident out of your control.

Are aftermarket CNG kits covered?

Yes, they are covered, but you must inform us if you have installed a CNG kit in your car to ensure you get coverage.

What is IDV in car insurance?

in simple terms, IDV = your car’s current market value. It’s the amount you get paid by your insurance company if your car is ever stolen or totaled.

How is IDV calculated?

Here’s the formula – IDV = [Ex-showroom price – depreciation] + [Cost of external accessories – depreciation]

Can I choose my IDV?

If you buy from us, yes. We allow you to customise your IDV amount during purchase.

What happens if the IDV is too low?

Your premiums will be lower, but this also means your claim amount will be lower if your car is stolen or irreparably damaged.

Does higher IDV mean higher claim payout always?

Not always, if you set your IDV too high, way above your car’s actual market value, the extra amount may be disputed by the insurer during claims. So, it’s best to set an IDV amount close to your car’s actual market value.

How often does IDV change?

It changes every year during renewal, since your car depreciates every year by a certain percent.

What is total loss in car insurance?

It’s when your car is totally lost. For example, if your car is stolen and cannot be recovered, or if it is totalled in a car accident, it’s considered a total loss because recovery is impossible at this point.

When is a car declared a total loss?

Insurers declare a car a total loss when it’s stolen and cannot be recovered, and when its repair costs exceed 75% of its IDV amount.

How is theft claim settled?

Car theft is settled by paying out the IDV amount to the policyholder.

Is IDV the same as resale value?

No, IDV is the amount you receive if your car is irreparably damaged in an accident or is stolen. Resale value is the amount you would receive if you sold your car.

Is zero depreciation worth it?

Yes, if your car is under 7 years, it’s definitely worth getting a nil depreciation add-on since it’ll help minimise your out-of-pocket costs during claims.

Up to what age is zero-dep available?

We offer nil depreciation for cars up to 7 years of age.

What is engine protect cover?

This specifically pays for the repair and replacement of your car’s engine and its parts. It will also cover the complete replacement of your car’s engine.

Should I buy RTI cover?

If your car is brand-new or a high-end model, then yes. We recommend getting the RTI cover for the first 2 years post-purchase.

What does roadside assistance include?

Towing services, on-site repairs, battery jump-starts, and fuel deliveries are among the many services offered under our RSA cover. These services are also available 24/7.

What is NCB protection add-on?

This add-on allows you to make claims without losing your NCB. You can make up to 2 claims per year and keep your accumulated NCB discount.

What is consumables cover?

This add-on covers the cost of items like nuts, bolts, water, lubricant. engine oil, etc., which are usually not covered under a standard plan. It helps minimise what you pay out of pocket during repairs and claims.

What is key replacement cover?

It pays for the cost of replacing your keys and lockset if you lose your keys or if they’re stolen.

Can I add add-ons at renewal?

Yes, you can add add-ons to your car insurance plan during purchase and renewals.

Are add-ons transferable on switching?

This will depend on your insurer, so it’s best to contact them before you start the porting process to confirm this.

What affects my premium the most?

Your policy type and IDV have the greatest impact on your premiums. Third party is the cheapest, comprehensive is slightly more expensive, and a higher IDV means higher premiums.

How can I reduce my premium legally?

You can reduce your premium by checking if your insurer offers discounts and by maximising your NCB discount.

What is voluntary deductible?

The voluntary deductible is an amount you agree to pay towards a claim before we pick up the balance. It is a fixed minimum amount that you declare to pay when you make a claim. This amount is inversely proportional to your premium. The higher your Voluntary Deductible amount, the lower your car insurance premium. For example, suppose your claim amount is ₹20,000, the compulsory deductible is ₹2,000, and the voluntary deductible is ₹3,000. In this case, you have to bear the ₹5,000 out of pocket while we cover the remaining ₹15,000.

Does anti-theft device reduce premium?

Yes. If you have installed a certified ARAI-approved anti-theft device in your vehicle, you can get a discount of 2.5% on the OD (Own Damage) premium, subject to a maximum of ₹500. Insurers encourage the use of ARAI-approved anti-theft devices in car insurance. These help reduce a vehicle’s overall risk profile, thereby reducing premiums.

Does the city of registration affect premium?

Yes, Tier-1 and metro cities often come with increased premiums since they have a high vehicle count, and accidents are more common.

Are online policies cheaper?

Yes, since they cut out the middleman and offer more discounts, they’re generally cheaper.

What is GST on insurance?

A GST is the additional cost applied to your insurance premium. The new GST rates for cars (from 28% → 18%, for small cars) mean cars will be much cheaper to buy in India. Lower car prices also mean lower IDVs when applying for car insurance. This means you will pay lower policy premiums since lower IDVs usually mean lower car insurance premiums.

Do claims increase premium next year?

If you’ve filed a lot of claims, especially major ones, then yes, since your claim history is taken into account when calculating premiums.

Is the cheapest policy always risky?

This will depend on how you use your car. If your car is brand new, expensive or if you use it every day, we’d recommend going for a comprehensive policy and checking if it offers value for money.

What is No Claim Bonus?

This is a discount you earn when you do not file any claims in a policy year. It’s applied to your renewal premiums. You should note that you will only have the discount so long as you don’t file a claim; the minute you do file a claim it will lapse.

How much NCB can I earn?

You can get up to a 50% NCB* for 5 consecutive claim-free years

Is NCB transferable?

Yes, it is transferable. Suppose you have accumulated an NCB discount under a policy from a different insurer. In that case, you can transfer your NCB discount within 90 days of your renewal due date when renewing your policy with us at IndusInd General Insurance (formerly Reliance General Insurance). You must provide the No-Claim Bonus certificate from your previous insurance company to make this transfer admissible. You can contact us to get started. The NCB will be transferred to us at the same rate you are entitled to get from your previous car insurance provider when renewing your car policy. This means the discount percentage will not change after you transfer your NCB to IndusInd General Insurance (formerly Reliance General Insurance). However, remember to provide the No-Claim Bonus certificate from your previous insurance company to ensure the transfer.

Do I lose NCB after one claim?

Yes, you lose your NCB when you file a claim. The only way to prevent this is by getting an NCB protection add-on.

How early can I renew?

You can renew within 30 days of your renewal date. We recommend enabling the auto-renewal option so you don’t miss out on renewals.

Is inspection needed at renewal?

No, it’s not needed unless it’s a late renewal after you’ve let your policy lapse.

Can I change add-ons at renewal?

Yes, you can add, remove and change what add-ons you want under your policy during renewal.

What happens if I sell my car?

If you are planning on selling your car, you can do one of the following two things. You can transfer your existing car insurance policy to the new owner of the car. You can cancel your policy and tell the new owner to buy a new policy for the car. However, the policy can only be cancelled once we receive a copy of the new policy. This is because any car must be insured, at least against third-party damages. Also, keep in mind that you can enjoy a No-Claims Bonus on the premium for your new vehicle if you purchase it within 3 years of cancelling / transferring the old policy.

Can policy be transferred to the new owner?

Yes, the car insurance policy can be endorsed to the new owner’s name.

How do I file a claim?

You file a claim by tapping “InstaClaim” on our IndusInd insurance mobile app. You can also do this on our website.

How soon should I intimate a claim?

You must inform us within 24 hours of the incident.

What documents are required?

You will need a filled and signed claim form, your car insurance policy certificate, an FIR copy (for accidents and theft) and any original repair bills and receipts.

How long do claims take?

It can take between 7-10 days for minor claims and weeks for major claims.

What is Self-inspection?

This is when you submit photos or videos of your car’s current condition to the insurer. In these cases, you function as the "surveyor".

Can I choose my garage?

Yes, you can choose any garage you want for car repairs and file a reimbursement claim after.

What if the repair exceeds IDV?

In that case, you will be paid the IDV amount.

What deductions apply during claims?

Mandatory deductibles and the repair costs of any uninsured parts apply during claims. These you will need to pay for.

Can claims be rejected?

Yes, claims can be rejected if there is insufficient evidence, not enough documentation, or on grounds of fraud.

How do I escalate a claim?

You can escalate a claim by contacting the insurance company first, and if still unsatisfied, escalate to the Insurance Ombudsman (CIO) or the regulator IRDAI (Bima Bharosa).

Can I switch insurers anytime?

You can switch insurers during renewal.

Will switching affect coverage?

Yes, it can enhance coverage, lower costs, and improve service based on the insurer you’re switching to.

Do I lose NCB when switching?

No, you fully keep your NCB when switching insurers.

Is inspection required when switching?

Yes, an inspection is often required when switching insurers.

Can I buy OD and TP from different insurers?

Yes, you can buy an OD car plan from one insurer and a TP car plan from another insurer.

What is long-term TP insurance?

The maximum duration available is 3 years.

Does insurance cover natural disasters fully?

Yes, any damage from natural disasters is fully covered for insured car parts.

Is roadside assistance nationwide?

Yes, we offer 24/7 roadside assistance services pan-India.

Are luxury cars insured differently?

Yes, since they cost more than the average car, they often require higher coverage and IDV amounts. In most cases, the insurer and the policyholder use an agreed-upon value or specialised comprehensive plans to ensure adequate coverage.

What is the safest car insurance choice?

A comprehensive policy is often the most recommended one due to its broad coverage scope.

Is comprehensive insurance worth it in India?

Yes, it’s ideal for new car owners, high-end car owners, those who drive their cars daily, or anyone who requires broad coverage they can personalise to fit their car usage.

Should I claim small dents?

If they’re minor, we recommend paying for them out of pocket since it can prevent the loss of your NCB discount.

How do I check policy details online?

You can log in to your account on our website to check your policy details, or click “My Policy” in our mobile app.

What is a claim-free discount vs NCB?

They are both the same. An NCB discount is granted when you have a claim-free year.

How do I contact customer support quickly?

You can contact customer support by clicking here.

My policy expired yesterday. Can I still renew it?

A: Yes, you can still renew it since you still have the 30-day grace period.

What if I have an accident with an uninsured vehicle?

In that case, you will have to pay for your car’s repair costs out of pocket and will need to pay any compensation costs toward the other person from your pocket as well.

Do I need to buy a Personal Accident cover separately?

Not necessarily, you can buy one along with your policy as an optional cover if you don’t already have one. If you already have a standalone PA cover, then you do not need to buy another as having one cover will suffice for multiple plans.

Will my premium reduce as my car gets older?

Generally, yes, since your car’s IDV decreases every year due to depreciation.

Is there a grace period after the policy expiry for renewal?

Yes, you get a 30-day grace period after the renewal date to renew your car insurance plan.

My policy has lapsed for a while – what should I do?

If your policy lapsed, we recommend contacting your insurer to get it renewed. In case you want to switch insurers, you can always buy a new plan from a different insurance company.

Is my car still covered if someone else is driving it and meets with an accident?

Yes, your car insurance policy is tied to you, not your car. So if you lend it to someone else to drive and it is damaged in an accident, you will still need to file a claim, provided the driver was following the rules and held a valid driver’s licence at the time of the accident.

My car is quite old – do I really need comprehensive insurance anymore?

That depends on how you use your car. If your car still has a decent market value (a few lakh rupees) or if you would struggle to pay for major repairs, a comprehensive policy may be ideal. But if your car’s value is too low, i.e., the premium is too high compared to its actual value, a third-party plan may be more cost-effective.

Is comprehensive insurance worth the extra cost?

In most cases, yes, since it provides broader coverage for a slightly higher premium. However, if you don’t use your car much or if you drive an older car, a third-party policy may be more cost-effective.

How can I update or correct details in my insurance policy (like a new address)?

A: You can update your policy information by contacting customer service or by filing an endorsement.

Can I cancel my car insurance mid-term and get a refund?

Yes, you can cancel your policy mid-term and get a refund, provided no claim has been made during the time you held the policy. You will be refunded the insured portion of your premium.

Are passengers covered under my car insurance?

Typically, no, you will need an add-on to cover passengers.

Is a digital insurance policy valid or do I need a print-out?

Digital copies are completely valid. You can download and save your policy on the Reliance Insurance Self-i app or on DigiLocker.

What is a deductible/excess in car insurance?

This is the amount you pay out of pocket during claims before the insurer covers the rest of the repair costs.

If an accident was my fault, will my insurance still pay for my car’s damage?

Yes, insurance will still cover your car regardless of who was at fault, so long as you did not violate any traffic laws.

Does having a traffic challan or speeding ticket affect my insurance premium?

Your driving history is taken into account when calculating premiums, since it’s used to assess your risk profile and the likelihood of you filing a claim. However, it won’t drastically increase your premium by a large amount.

How many claims can I file in one year?

There’s no fixed limit on the number of claims you can file in a year. You can file as many claims as needed; however, we recommend paying for minor ones out of pocket to safeguard your NCB discount.

Does car insurance cover the driver’s injuries or medical bills?

Yes, they’re covered under a personal accident (PA) cover.

Do I get a refund if I cancel my policy after selling my car?

You will get a refund, provided you haven’t filed any claims under the policy.

What if my insurer goes bankrupt – is my policy still safe?

While this is extremely rare, there are safeguards in place – like the Insurance Regulatory and Development Authority of India stepping in, or transferring policies to another insurer.

Does car insurance cover driving outside India?

Generally, no, you will need our Geo-Extension add-on to get coverage outside of India.

What happens to my insurance if I modify my car?

It depends on the modification. Minor cosmetic modifications – like a new paint job, decals, leather seats don’t affect your insurance coverage or premium; you don’t necessarily have to notify your insurer of those. However, performance or structural modifications – like engine tuning, changing the exhaust, adding a turbocharger, converting the vehicle’s fuel type, etc. – or adding expensive equipment should be disclosed to the insurer.

Does car insurance cover racing or rally use?

A: No, it does not. This is a standard exclusion across all policies.

Can I use my personal car policy for commercial use (like as a taxi or for deliveries)?

No, insurance does not cover damage to private vehicles used for hire or commercial purposes (such as Uber, Ola, etc.).

Will I lose my No Claim Bonus if I cancel my policy early?

If you haven’t made a claim that year, you might still earn a pro-rated NCB certificate for the completed full years prior and possibly for the current year. You generally won’t “lose” NCB you already had from before; you can carry that to a new policy elsewhere via a certificate. But you won’t gain any new NCB for an unfinished year.

Why do I need car insurance in India?

Having car insurance helps pay for expensive repair bills in case your car is ever damaged due to accidents, natural disasters like floods, fires, or is completely stolen. It’s also mandatory to have at least third-party car insurance under Indian law, but since this only covers damage to others, it may not be enough in most cases. To protect your car, you’ll need to get either OD car insurance or a comprehensive plan. We recommend going for a comprehensive car insurance plan if your car is brand new or your previous policy is expiring soon. An OD car policy is suitable if you already have third-party car insurance and are looking for affordable coverage for your car.

How will the new GST cuts on cars affect my car insurance premiums?

The new GST rates for cars (from 28% → 18%, for small cars) mean cars will be much cheaper to buy in India. Lower car prices also mean lower IDVs when applying for car insurance. This means you will pay lower policy premiums since lower IDVs usually mean lower car insurance premiums.

Are online and offline car insurance policies the same?

Yes, they are. They both function the same way; the only difference between them is their pricing and processes. Offline plans are slightly more expensive because intermediary parties like agents, are involved in selling the policy and get a cut of the sales they make. Online plans cut out the middleman, so they are cheaper. Offline plans also have longer processes and require more paperwork. Any time you need to modify your policy or need to renew your plan, you’ll need to visit the insurance company’s office with all your paperwork on hand. With an online plan, renewals, claims and policy modifications can all be done from the comfort of your home, and they only take a couple of minutes at most.

In the case of my job and place change, what will happen to my motor policy?

If you’re moving to another city, you will need to update the address stated on your car insurance policy certificate. So, if you move from a Zone B location (which includes non-metro cities) to a Zone A location (which includes metro cities like Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi and Pune), you need to let your insurance company know. This is because Zone A and Zone B locations have different premium rates, and insurers take this into account when deciding your car insurance premiums.

What is an endorsement?

An endorsement in car insurance is written proof of an agreed-upon change in the auto insurance policy, as and when the need arises. There are two types of endorsements: premium-bearing and non-premium-bearing. In a premium-bearing endorsement, you will be charged an additional premium for things like transfer of ownership, electrical accessories in car insurance (addition of LPG / CNG kits), change of RTO location, etc. In a non-premium bearing endorsement, you won't be charged anything for the changes incorporated in the policy, such as a correction in contact details, a correction in name, a correction in engine/chassis number, the addition of hypothecation, etc. You can make changes to your car policy only in the following cases: Either the name, registration number, engine number, chassis number or model number of your four-wheeler vehicle has to be corrected There is a change or correction in your address There is a change in car, RTO or registration number of your vehicle An LPG/CNG kit, electrical/non-electrical accessories, an anti-theft device, and an addition or change of hypothecation in your car have been added. There is an NCB recovery or change.

What are the documents required for car insurance?

To buy car insurance online, you will require the following documents: Documents containing details of your car’s make/model. KYC identity and address proof documents, like Aadhar, passport, bank details, voter ID, etc. Car registration certificate Duly filled insurance application form Driver’s licence Recently taken passport-sized photograph

My motor insurance policy expired; how can I renew my expired car insurance policy?

You can renew your expired car insurance policy online through our website or the Reliance Insurance Self-i App. Once our surveyor completes the inspection of your vehicle, your policy will be issued and made ready. Please note that this applies only to an own-damage or comprehensive insurance policy and not to a third-party policy.

Is my NCB transferable?

Yes, it is transferable. Suppose you have accumulated an NCB discount under a policy from a different insurer. In that case, you can transfer your NCB discount within 90 days of your renewal due date when renewing your policy with us at Reliance General Insurance. You must provide the No-Claim Bonus certificate from your previous insurance company to make this transfer admissible. You can contact us to get started. The NCB will be transferred to us at the same rate you are entitled to get from your previous car insurance provider when renewing your car policy. This means the discount percentage will not change after you transfer your NCB to Reliance General Insurance. However, remember to provide the No-Claim Bonus certificate from your previous insurance company to ensure the transfer.

Can I choose not to claim if the damage is minimal?

If the car's damage is minimal and does not affect its overall performance, it is always a good idea not to file a claim. This can help you easily build towards a No-Claim Bonus (NCB) for every claim-free year. The NCB can reduce your premium cost by half. Just don't make any claim on your car insurance policy for a few years. In fact, the amount you spend on small repairs occasionally is less than the amount you stand to lose as a No-Claim Bonus. You can also opt for your NCB Retention add-on to protect your NCB discount. This add-on will allow you to file up to 2 claims per year*, while keeping your NCB discount intact.

Once the claim inspection request is logged online, how long does it take to get my car policy?

Once a request is logged in, the inspection process takes place within 24 hours. An online recommendation from the surveyor follows a successful inspection. Within 48 hours of that recommendation, you must log in to the website and convert your auto insurance policy. If you fail to convert your policy within that time frame, you will have to go through the entire process again.

In what scenarios can I make a Personal Accident claim?

You can claim the Personal Accident cover in case the following results from an accident: Personal injury (to self). Partial or permanent disablement the death of the owner-driver For death claims, you must be listed as the policy beneficiary. For personal injury and disablement, the PA cover will only cover you - the registered owner of the car/policyholder. Personal accident cover does not mandate coverage for your passengers. You will need to get a separate add-on to cover them.

When should I report to the police when filing a claim?

You should report to the police immediately by contacting or going to the nearest police station: in case there is damage to any third-party property bodily injury to a third party or yourself or theft of the car In the event of an accident or mishap, we will provide complete assistance to get you back on the road. Keep your car insurance policy papers in your automobile at all times. This procedure applies to both reimbursement claims and cashless claims in car insurance.

What are the types of car insurance in India?

There are three types of car insurance policies — Third-party car insurance covers third-party liabilities, such as losses and expenses caused to a third-party individual or their property. These plans are the cheapest. An own damage cover covers the cost of damage/loss caused to your insured car. It can be bought alongside a third-party plan. Comprehensive car insurance plans combine the coverage offered under a third-party plan and own damage cover under one policy. These plans are slightly more expensive and also offer add-on cover options.

What will car insurance cost?

Car insurance costs are calculated based on the car’s age/make/model, engine cubic capacity (cc), Insured Declared Value (IDV), policy add-ons (if applicable), and no-claim bonus (NCB) discount (if applicable and considered only at the time of renewal). Other factors, such as your claims history, location, any modifications made to the vehicle, and the policy type you choose, will also affect your overall cost.

What is a total loss in car insurance?

A total loss in car insurance refers to the instance where total repair costs exceed 75% of your car’s IDV value. Total vehicular theft cases where your car is never found also fall under the definition of total loss. When this happens, the insurer reimburses you the total IDV amount during claim settlements.

What is the rate at which NCB is transferred?

The NCB will be transferred to Reliance General Insurance at the same rate you are entitled to get from your previous car insurance provider when renewing your car policy. This means the discount percentage will not change after you transfer your NCB to Reliance General Insurance. However, remember to provide the No-Claim Bonus certificate from your previous insurance company to ensure the transfer.

What changes can I make to my car insurance policy?

You can make changes to your car policy only in the following cases: Either the name, registration number, engine number, chassis number or model number of your four-wheeler vehicle has to be corrected There is a change or correction in your address There is a change in car, RTO or registration number of your vehicle An LPG/CNG kit, electrical/non-electrical accessories, an anti-theft device, and an addition or change of hypothecation in your car have been added. There is an NCB recovery or change. For an endorsement, you simply need to raise a service request online by logging onto our website

What happens to my 4-wheeler insurance policy if I sell my car?

If you are planning on selling your car, you can do one of the following two things. You can transfer your existing automobile insurance policy to the new owner of the car. You can cancel this policy and tell the new owner to buy a new policy for the car. However, the policy can only be cancelled once we receive a copy of the new policy. This is because any car must be insured, at least against third-party damages. Also, keep in mind that you can enjoy a No-Claims Bonus on the premium for your new vehicle if you purchase it within 3 years of cancelling / transferring the old policy.

Once the inspection request is logged online, how long does it take to get my car policy?

Once a request is logged in, the inspection process takes place within 24 hours. An online recommendation from the surveyor follows a successful inspection. Within 48 hours of that recommendation, you must log in to the website and convert your auto insurance policy. If you fail to convert your policy within that time frame, you will have to go through the entire process again.

What risks are covered under the Reliance car insurance policy?

The auto insurance policy covers damage or loss to the car due to: Accident Fire Lightening Reliance Insurance Self-ignition Explosion Theft Riot & Strikes and/or Malicious Acts Terrorism Earthquake Flood Cyclone Inundation Transit by Rail, Road, Air and Elevator

What is NCB Retention Cover?

The NCB Retention Cover is an add-on cover that helps you retain your earned No-Claim Bonus (NCB) percentage, even after you’ve made a claim. Without this additional cover, your NCB would drop to 0% if you've claimed in the previous policy year. There are a few conditions, though The coverage is available only for private cars. The age of the car should be 2 years and above. The NCB percentage of the vehicle should be 25% and above. Also, the Renewal and Rollover Policies (New / Used Excluded) are currently available for cars with an IDV of up to ₹10 Lakhs only. For example, assume that you earned 20% NCB on your previous year's car policy and that your car's IDV is ₹10 Lakhs. Now, on this car, if you've made any claim up to ₹2.5 Lakh, you will still be eligible for a 20% NCB if you renew with us. If you want to claim this facility, you only need to pay a small additional premium.

What is the Total Cover add-on? How is it beneficial?

The Total Cover add-on reimburses you for the costs of registration fees, octroi, road tax, and insurance premiums. This coverage is offered when your car is lost, stolen, or damaged beyond repair. This add-on offers the full amount mentioned on your car's original invoice. This includes all associated costs in case of a total loss in car insurance.

What is a Voluntary Deductible?

The voluntary deductible is an amount you agree to pay towards a claim before we pick up the balance. It is a fixed minimum amount that you declare to pay when you make a claim. This amount is inversely proportional to your premium. The higher your Voluntary Deductible amount, the lower your car insurance premium. For example, suppose your claim amount is ₹20,000, the compulsory deductible is ₹2,000, and the voluntary deductible is ₹3,000. In this case, you have to bear the ₹5,000 out of pocket while we cover the remaining ₹15,000. At Reliance General Insurance, we will award you with a suitable discount based on the following. ₹2,500/-: 20% on the OD premium * of the vehicle, subject to a maximum of ₹750/- ₹5,000/-: 25% on the OD premium of the vehicle, subject to a maximum of ₹1,500/- ₹7,500/-: 30% on the OD premium of the vehicle, subject to a maximum of ₹2,000/- ₹15,000/-: 35% on the OD premium of the vehicle, subject to a maximum of ₹2,500/- *Discounts only apply on Own Damage premiums

If I have an LPG or CNG kit fitted in the car, but it’s not endorsed in the RC book, will the policy cover it?

No, we will issue the insurance policy only if the RTO mentions the LPG/CNG kit on the RC.

If I purchase new car accessories, can I get them insured in the middle of the policy term?

Yes. However, you will have to make a written request to us and share the details of the accessories. Depending on the accessories, you may also need to pay an extra premium on your automobile insurance.

What is an ARAI-approved anti-theft device?

ARAI stands for Automotive Research Association of India. Suppose you have installed a certified ARAI-approved anti-theft device in your vehicle. In that case, you can get a discount of 2.5% on the OD (Own Damage) premium, subject to a maximum of ₹500. Insurers encourage the use of ARAI-approved anti-theft devices in car insurance. These help reduce a vehicle’s overall risk profile, thereby reducing premiums.

What are electrical accessories in car insurance, and how do they affect my premiums?

These are amenities/devices fitted to your car that enhance your comfort and driving experience. Some examples include an LPG or CNG kit, alloy wheels, anti-theft devices, seat covers and high-end stereo systems. Electrical accessories can increase your premiums. It is important to communicate any modifications to your car at the time of policy purchase or renewal.

When should I report to the police?

You should report to the police immediately by contacting or going to the nearest police station: in case there is damage to any third-party property bodily injury to a third party or yourself or theft of the car In the event of an accident or mishap, we will provide complete assistance to get you back on the road. Keep your car insurance policy papers in your automobile at all times. This procedure applies to both reimbursement claims and cashless claims in car insurance.

How can I cancel my claim?

You can cancel your claim by calling our Paid Number: +91 22 48903009. Additionally, you can contact the designated claim manager and submit a formal request (by mail) to withdraw the claim.

Where can I view the list of cashless garages in my city?

You can use our garage locator tool to find your nearest cashless garage. Click here to find the address on your nearest cashless garage list.

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