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Hospi Care Insurance

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IndusInd Hospi Care Insurance is a type of health cover that offers a fixed payout amount in case you are ever hospitalised. Unlike regular health insurance, which directly settles your medical bills, our Hospi Care plan puts the money in your hands and offers hospital cash payouts up to ₹10 lakhs.


For instance, if you have a Hospi Care with a sum insured of ₹5 lakh and plan to get a CABG (Coronary Artery Bypass Grafting) surgery, you get the entire ₹5 lakh in hand when you file a claim. Once you get this amount, you are free to use it in any way you deem fit. So, if your surgery only costs you ₹4 lakhs, you can use the remaining ₹1 lakh to cover other tangential costs like food, travel and extra medicine after discharge.


And that’s not all, our plan covers hospitalisation expenses for 150+ surgical procedures and 140 day care procedures. It is an ideal plan for anyone looking for a guaranteed fixed cash amount for ICU-related treatment, surgeries and day care procedures. With IndusInd Hospi Care, you’re never caught off guard during a medical emergency.

Difference Between Hospi Care Insurance and Base Health Insurance

Features

Hospi Care Insurance

Base Health Insurance

What It Pays

Fixed daily cash for each 24 hrs of hospitalisation

Reimburses or cashless pays actual medical bills

Bill Requirement

No medical bills needed for daily cash benefit

Requires bills, receipts and hospital invoices

Use of Money

Can be used for travel, food, attendant charges, loss of income

Only covers eligible hospital/medical expenses

Coverage Focus

Hospital stay and surgery cash payouts

Comprehensive medical treatment costs

Typical Benefit

Daily cash and lump sum surgical/ICU cash

Pays actual cost up to sum insured

Hospital Cash as Rider vs Standalone Hospital Daily Cash Policy

Features

Hospital Cash as Rider

Standalone Hospital Daily Cash Policy

Purchase Method

Added on to another health insurance plan

Purchased separately as its own policy

Dependence on Base Plan

Depends on holding a primary health plan

Independent; no base plan required

Coverage Scope

Supplements main health insurance

Provides fixed daily cash regardless of other plans

Flexibility

Limited by base plan terms

Flexible choice of benefit and tenure

Claim Process

Part of overall health claim process

Separate claim process focused on daily benefit

Why Choose Us?

Why 5 Crore+ Policyholders Choose Us?

The IndusInd Hospi Care Insurance (previously Reliance Hospi Care Insurance) policy is a valuable financial tool that helps cover the hidden non-medical costs of hospitalisation. These can include travel costs, food and even wage loss if you need to take an extended leave from work to recover. We recommend pairing this with another plan like Health Infinity or Health Gain, so you can get maximum financial coverage for hospital stays.

Health Insurance Pillar

 40% Off on health insurance premiums

Up to 40% Off on Premiums

More coverage & more savings!

24x7 Customer Support

24x7 Customer Support

Get quick support anywhere!

Over 10,000 Network Hospitals

Quick cashless claims pan-India!

AYUSH & Modern Surgery Treatments

AYUSH & Modern Surgery Treatments

Get 100% SI coverage for both

Discounts Under IndusInd Hospi Care Insurance

My Employer is taking care of my Health Insurance and so I do not need one

12% Policy Tenure Discount 

Choose a 3-year policy tenure and get an additional 12% discount. 

My Employer is taking care of my Health Insurance and so I do not need one

10% Online Purchase Discount 

Get 10% off instantly when you buy the policy directly from our website or app. 

My Employer is taking care of my Health Insurance and so I do not need one

​10% Voluntary Co-Payment Discount

If you opt to pay 10% of each claim amount (i.e., a co-payment), you get a 10% discount on your policy premium.

Disclaimer: These discounts are subject to maximum limits. Please ensure you check your policy terms and conditions before purchase.

IndusInd Hospi Care Insurance: Inclusions and Exclusions

What is Covered?

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Surgical Procedure Cash: Offers lump sum cash of up to 100%* of the sum insured (SI) (maximum 10 lakh) payout for select surgical procedures*.

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Hospital Daily Cash: Offers up to ₹4,000 of lump sum daily cash payout (depending on your SI) for a maximum of 60 days in case of hospitalisation for over 24 hours. 

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ICU Daily Cash: Offers up to ₹8,000* for ICU stays of more than 24 hours during hospitalisation for any surgical procedure or illness for a maximum of 15 days.

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Day care Treatment Cash: Offers up to ₹50,000 (depending on your SI) for day care treatments, such as carotid angioplasty, coronary angiography, cataract surgery, etc. 

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Other Surgeries' Cash: Offers a lump sum cash benefit of up to ₹20,000* (depending on your SI) for any other surgery which is not listed, irrespective of the actual cost incurred on the surgery.  

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Hospitalisation Due to Vector-Borne Diseases: Offers lump sum cash benefit of ₹20,000 for hospitalisation due to malaria, dengue and chikungunya. 

What is Not Covered?

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Non-Medical Treatments: All medically necessary costs are covered except for treatments like wellness therapies, rejuvenation treatments, dietary supplements and cosmetic surgeries.

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Lifestyle and Fertility: Weight control procedures, fertility treatments, contraception and correction of refractive errors are excluded. 

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Legal and Statutory: Any medical expenses resulting from intentional self-injury, suicide, war, nuclear activity or any illegal activities are not covered.

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Unrelated Outpatient & External Anomalies: We cover all OPD costs that precede your hospitalisation. However, to get coverage for all OPD treatments, you'll need the OPD services add-on. We also generally do not cover congenital diseases under our plans. For further support and coverage, don't hesitate to get in touch with us

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Experimental or Unapproved Treatment: We cover all medical treatments, except ones not approved by the Insurance Regulatory and Development Authority of India (IRDAI) or the World Health Organisation (WHO).

Disclaimer: The inclusions and exclusions are subject to policy terms and conditions. Please refer to the official policy document for complete details by clicking here.

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Details Needed to Buy Our Hospi Care Plan

Here are the requirements you must fulfill before buying the IndusInd Hospi Care Insurance. Knowing these plan options can help you choose the right combination of plan features to ensure you're fully covered. 

Age Limits

Adults between 18 and 65 years can buy this policy.

Residence

The policyholder must be an Indian resident.

Individual Policy Requirements

You receive a cover for only one individual in one policy.

Pre-Policy Medical Check-up

If you are above 45 years of age, you must complete a pre-policy check-up (PPC).

Policy Tenure Options

Select the policy period of 1, 2 or 3 years depending on your medical needs.

Sum Insured Options

Choose from ₹1 lakh to ₹10 lakh, based on the surgery needed.

Pre-Existing Diseases

Declare any PEDs when purchasing, as a 36-month waiting period is applicable.

Health and Lifestyle Disclosures

Disclose your choices (like smoking or drinking) and complete medical history. 

Premium Payment Flexibility

You can pay monthly, quarterly, half-yearly, or yearly.

How to Buy and Renew Hospi Care Insurance?

Buy Online

1

Scroll to the top of this page to buy the Hospi Care insurance policy.

2

Enter your details, such as name, PIN code and mobile number.

3

Read and agree to the terms and conditions to proceed.

4

Click “View Prices,” explore options to customise your policy.

5

Complete payment online to receive your policy instantly via email.

Renew Online

1

Go to the calculator at the top of this page and select "Renewal". 

2

Enter the required details, including your policy number or mobile number.

3

Click on “Send OTP” to confirm your mobile number and continue.

4

Review and edit your existing policy based on your medical needs.

5

View the updated premium based on your choice and pay online to renew instantly.

Health insurance starting at just ₹243 per month*! 

Your Health is Our First Priority 

Trusted by thousands for their healthcare needs, IndusInd Hospi Care Insurance offers advanced care for life’s unexpected turns.
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Things to Check When Filing a Claim

Here's a checklist to ensure a seamless claim. Knowing these clauses will ensure your health insurance claims are approved quickly and you get timely claim settlements during medical emergencies 

Check Applicable Waiting Periods

90 days of initial waiting period for all claims under this policy
2 years for specific conditions
3 years for pre-existing diseases

Fulfil Your Responsibilities

Declare pre-existing conditions honestly
Fill forms correctly and avoid false claims
Pay non-medical expenses
Keep original bills and documents

Collect and Submit All Documents

Ensure all required medical reports, prescriptions, bills, and forms are complete and submitted promptly, especially for reimbursement claims.

Notify Us on Time

Emergency hospitalisation: Inform within 24 hours
Planned treatments: Inform at least 48 hours in advance

Understand Deductibles

If your plan includes a voluntary deductible, which is a pre-decided portion of the claim amount, you will need to pay that amount before your claim is processed and settled.

How to File a Claim Under IndusInd Hospi Care Insurance?

Steps to File a Claim

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Notify Us Promptly

Planned hospitalisation? Inform us at least 48 hours before admission.
Emergency? Notify us within 24 hours of hospitalisation.

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How to Contact Us

 

Email: igicl.icarehealth@indusindinsurance.comApp: IndusInd Insurance App


Website: https://www.indusindinsurance.com


Courier (for offline submission):
IndusInd General Insurance,
3rd Floor, Krishe Block, Krishe Sapphire,
Madhapur, Hyderabad – 500081

Phone: 022-4890 3009 / 022-4111 2600

 

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Cashless Treatment at Network Hospitals

 

Once you notify, IndusInd General Insurance will:

  • Verify your policy and send an approval letter to the hospital.
  • Alert the hospital about any missing documents within 4 hours.
  • Reject and notify if treatment isn’t covered.

 

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Cashless Treatment at Authorised Non-Network Hospitals

 

The Cashless Everywhere feature allows you to avail of cashless hospitalisation even at non-network hospitals. 
The cashless claim is available via the IndusInd health claims team, ICARE, on your health card:

  1. Call: 022-4890 3009 (Paid).
  2. Submit documents to ICARE.
  3. ICARE will coordinate for cashless approval if eligible.

 

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Reimbursement Claims (Any Hospital)

If cashless is denied, don’t worry. You can still claim via reimbursement.

  • Fill and sign the claim form.
  • Submit required documents (bills, prescriptions, discharge summary, etc.) within 15 days of treatment.
  • We will process and pay the approved amount, usually within 30 days.

Disclaimer: For precise claim-related information, please refer to policy documents or get in touch with our customer helpline by clicking here.

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IndusInd General Insurance is one of the leading general insurance companies in India. The Company offers a well-rounded and comprehensive bouquet of products including Motor Insurance, Health Insurance, and Travel Insurance, and offers customised solutions to meet the protection needs of each customer.

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Health Insurance - Disclaimer

Disclaimer: Health insurance coverage is subject to policy terms, conditions, exclusions, waiting periods, sub-limits, co-payments, deductibles and underwriting guidelines. Benefits, add-ons, discounts and eligibility criteria vary by product, plan, sum insured, age and family composition. Certain products provide fixed benefit payouts and are not indemnity-based reimbursement policies.

Applicable UINs:
Health Infinity – RELHLIP23120V042223 | Health Gain UIN: INIHLIP26040V042526 | Health Super Top-Up – RELHLIP21617V012021 | Health Global – IRDAN103RP0001V01202324 | Personal Accident 360Shield – RELPAIP25035V022425 | Hospi Care – RELHLIP20027V012021

For detailed disclosures, premium illustrations and coverage limitations, please refer to the Health Insurance Disclaimer page.

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Frequently Asked Questions (FAQs)

What is hospital cash insurance and how is it different from health insurance?

Hospital cash insurance provides a fixed daily cash benefit for each completed 24-hour hospitalisation, paid directly to you. Unlike regular health insurance, which settles treatment costs based on bills, this plan helps cover non-medical expenses like travel, food, attendant charges or loss of income.

How much daily cash allowance can I get under this hospital cash benefit?

The daily cash benefit ranges from ₹1,000 to ₹4,000 per day depending on the sum insured you choose. Higher sum insured levels offer higher daily cash amounts.

For how many days can I claim hospital daily cash in a year?

You can receive the hospital daily cash benefit for up to 60 days per policy year for each continuous hospitalisation event.

Is ICU stay covered under the hospital daily cash policy?

Yes. If you are admitted to an ICU, you receive an enhanced daily cash benefit (double the regular amount) for up to 15 days per policy year.

Can I buy this plan if I already have a health insurance policy?

Yes. You can buy Hospi Care even if you already have a health insurance plan. It can also be bought as a standalone policy without a base health cover.

Can I buy hospital cash insurance if I have pre-existing diseases?

Yes, but pre-existing conditions are subject to a waiting period of 48 months before benefits can be claimed for those conditions.

What expenses can I use the hospital cash benefit for?

You can use the daily cash allowance for any expenses you choose, such as travel, food, attendant charges, lost income, or any other incidental costs incurred during hospitalisation.

Can I change my sum insured or daily cash amount mid-year?

No. Changes to sum insured or daily cash limits can only be made at policy renewal, not in the middle of an active policy year. (Standard insurer practice based on product terms.)

What happens if I have more than one health policy – which policy do I claim from first?

You can file claims under any policy that provides the relevant benefit. Typically, the main health insurance plan is used for actual medical costs, while the hospital cash policy provides fixed daily benefits. The order depends on limits and benefits of each plan at the time of claim.

Does the hospital cash benefit affect my base health insurance claim?

No. Hospi Care’s daily cash benefit is independent of your base health insurance claim and does not reduce or replace your regular medical bill coverage. You can receive both benefits for the same hospitalisation event.

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